Manualsbrain.com
ko
English
Deutsch
Español
Français
Italiano
Português
Русский
日本語
中文
매뉴얼
브랜드
Cisco
Cisco Agent Desktop 8.0
사용자 가이드
Cisco Cisco Agent Desktop 8.0 사용자 가이드
다운로드
좋아요
전체 화면
표준
페이지
중
258
바로가기
Contents
Finding Users 199
■
Configuring External Contacts 202
Adding External Contacts 202
Finding External Contacts 204
Editing an External Contact 205
Deleting External Contacts 205
■
Configuring Workflow Groups 207
Finding a Workflow Group 207
Adding a Contact List to a Workflow Group 208
Selecting Agents to Appear Offline 210
A
Global Phone Book FAQ 211
B
Cisco Desktop Monitoring Console 213
■
Overview 213
■
Using the Monitoring Console 214
C
Tutorials 217
■
Introduction 217
■
Setting Up an ANI-Based Screen Pop 218
■
Using a Terminal Emulator Package 222
■
Setting Up a Task Button to Transfer to a Specified Number 226
■
Setting Up a Task Button for After-Call Work 227
■
Setting Up a Launch External Application Action 236
■
Using Wild Card Data Conditions 237
이전
다음
1
…
7
8
9
10
11
…
258