Cisco Cisco E-Mail Manager Unity Integration Option 설치 가이드
5-3
Cisco ICM Software Upgrade Migration Guide, Release 6.0(0)
Chapter 5 ICM 4.6.2 to ICM 5.0 Common Ground Upgrade Migration
Common Ground ICM Upgrade Migration Events
The side B Router requires successful connectivity with greater than 50% of the
configured Peripheral Gateways (PGs).
configured Peripheral Gateways (PGs).
Upgrade the Key Admin Workstation(s)
Key Admin Workstations must be upgraded with the first side of the Central
Controller to be upgraded. This is so complete testing can be completed prior to
upgrading the second side of the Central Controller.
Controller to be upgraded. This is so complete testing can be completed prior to
upgrading the second side of the Central Controller.
A Key AW, from a demographics view, is simply the AW used for system
administration located near the Central Controller being upgraded.
administration located near the Central Controller being upgraded.
Admin Workstations must be at the same version as the Central Controllers in
order to work properly. Due to this, once the Central Controller side with the
upgraded software is brought online, any AWs left at the older version of software
should be shut down to avoid continuously attempting to connect to the upgraded
Central Controller. Continuous re-connection attempts are eventually refused, but
in the interim cause unnecessary overhead on the Central Controller and the
network.
order to work properly. Due to this, once the Central Controller side with the
upgraded software is brought online, any AWs left at the older version of software
should be shut down to avoid continuously attempting to connect to the upgraded
Central Controller. Continuous re-connection attempts are eventually refused, but
in the interim cause unnecessary overhead on the Central Controller and the
network.
Note
No configuration changes are allowed during the upgrade process. Any
configuration changes must wait until the upgrade is complete.
configuration changes must wait until the upgrade is complete.
Upgrade ICM Central Controller side A
Side A CallRouter and Logger are upgraded to the new level of software.
However, upon completion of the upgrades and reboot of machines, the Logger
and CallRouter Services are not started. The upgrade steps include setting all ICM
services to manual before proceeding with the upgrade.
However, upon completion of the upgrades and reboot of machines, the Logger
and CallRouter Services are not started. The upgrade steps include setting all ICM
services to manual before proceeding with the upgrade.
Stopping the non-upgraded Central Controller side B
Stop Central Controller side B. ICM Central Controllers cannot run in duplex
mode unless the software levels on sides A and B are identical. Therefore, side B
Central Controller must be stopped before the side A Central Controller is started
at the new/upgraded software level.
mode unless the software levels on sides A and B are identical. Therefore, side B
Central Controller must be stopped before the side A Central Controller is started
at the new/upgraded software level.