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Customer Case Study 
 
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administrators. Once Brooks had a clear understanding of its requirements, the company started 
searching for vendors to do the implementation.  
After a competitive bidding process, Brooks selected NetVersant, a Cisco
®
 Premier Partner, 
certified in advanced wireless LAN and security, and located in Bellevue, Washington. NetVersant 
provided Brooks with a complete mobile solution, from the bar-code scanning to possible evolution 
to passive and active RFID in the near future. “Brooks was very impressed with Cisco’s fully 
integrated unified wired and wireless network solution. It offered the robust levels of security, 
reliability, and centralized management capabilities that Brooks was looking for, as well as 
investment protection of their existing Cisco infrastructure,” says Josh Snow and Joe Dagonese, 
NetVersant and Cisco account managers. “Brooks especially liked the ease of management, the 
enhanced security features inherent in a centrally-managed WLAN, and the ability to easily add 
mobility services on the same wireless infrastructure.”  
Solution 
NetVersant began by conducting a detailed RF site survey of Brooks’ 150,000-foot warehouse and 
distribution center, using AirMagnet, to identify potential RF interference and design the network for 
optimal WLAN coverage. They also worked closely with Brooks’ IT department to further take into 
consideration environmental conditions (such as ambient temperature ranges, dust, dirt, humidity, 
and weather elements) and data usage to identify potential coverage issues and meet Brooks’ 
business requirements.  
To support Brooks’ new inventory management system, NetVersant recommended a controller-
based architecture to simplify deployment and configuration of the WLAN and eliminate complexity 
for the network administrators. The solution was integrated with Brooks’ existing Cisco 
infrastructure, consisting of several Cisco Catalyst
®
 switches and routers as well as Cisco Secure 
Access Control Server (ACS).  
The new wireless network was composed of Cisco 4400 Series Wireless Controllers in a redundant 
configuration for higher availability along with Cisco Aironet
®
 1100AG Series Access Points 
installed throughout the manufacturing facility. The Cisco Wireless Control System (WCS) software 
was also installed for centralized network management, security monitoring, and localization of 
rogue devices as well as wireless scanners.  
After a rapid deployment due to the self-configuration mode of the solution, Brooks’ employees had 
full access to the corporate resources on the go, allowing them to access planning systems and 
shipping and bookkeeping applications, while visitors and suppliers gained basic secure wireless 
Internet access in the office. Brooks was already using Cisco Secure Access Control Server (ACS) 
software to enforce privileges for its wired network, and was pleased to find that ACS also allowed 
network administrators to authorize and authenticate users on the wireless network as well. 
Although Brooks has tested the deployment with Symbol wireless scanners, they are continuing to 
evaluate other Windows-based scanners from Handheld and Datalogic to complement their 
existing deployment.  
“Our choice of NetVersant was a big part of the success of this deployment. They had the 
knowledge and expertise to deliver a complete end-to-end solution, from pre-installation and 
security planning to compliance testing, including support for emerging technologies such as 
RFID,” says Mark Severson. “The Cisco Unified Wireless Network works flawlessly, and