Cisco Cisco Unified Contact Center Enterprise 9.0(2) 기술 참조

Peripheral (via PeripheralID)

Trunk (via TrunkID)

TerminationType

Valid options include:

8 = Direct Inward Dial (DID)
14 = Inter-tandem
26 = Off-Network Access Line
41 = Tie Line
47 = Operator Service
50 = Operator Service Feature Group D
51 = Australian Off-Network Access Line
52 = Australian Tie Line
53 = Australian Direct Gate Dial
54 = DNIS
64 = Directory Assistance Intercept
65 = ISDN

smallint

NOT NULL

TrunkGroup

The ICM software identifier of the trunk group 
containing the trunk.

smallint

NOT NULL

TrunkIGroup

Galaxy Trunk Information Group identifier.

smallint

NOT NULL

SeizureCount

Total number of calls on inbound, outbound, and 
combination trunks (whether connected to an 
ACD gate or not).

smallint

NOT NULL

TotalBusyTime

Total number of seconds the trunk was busy for 
inbound or outbound calls. For an incoming call, 
busy time is from when a valid call is detected to 
disconnect. For an outbound call, busy time is 
circuit selection to disconnect.

int

NOT NULL

BusyTimer

Time the trunk became busy (used to calculate 
busy times).

smallint

NOT NULL

ISDNCallByCallLimitRejects

Number of ISDN trunk rejections.

smallint

NOT NULL

RecoveryKey

A value used internally by the ICM software to 
track virtual time.

float

AK1, NOT 
NULL