Cisco Cisco WAP371 Wireless-AC N Access Point with Single Point Setup 관리 매뉴얼

Administration

Support Information

Cisco Small Business WAP121 and WAP321 Wireless-N Access Point with PoE

STEP 1

Select Use TFTP to download the capture file.

STEP 2

Enter the TFTP Server Filename to download if different from the default. By
default, the captured packets are stored in the folder file /tmp/apcapture.pcap on
the WAP device.

STEP 3

Specify a TFTP Server IPv4 Address in the field provided.

STEP 4

Click Download.

To download a packet capture file using HTTP:

STEP 1

Clear Use TFTP to download the captured file.

STEP 2

Click Download. A confirmation window appears.

STEP 3

Click OK. A dialog box displays that enables you to choose a network location to
save the file.

Support Information

The Support Information page enables you to download a text file that contains
detailed configuration information about the AP. The file includes software and
hardware version information, MAC and IP addresses, the administrative and
operational status of features, user-configured settings, traffic statistics, and more.
You can provide the text file to technical support personnel to assist them in
troubleshooting problems.

To show the Support Information page, select Administration > Support
Information in the navigation pane.

Click Download to generate the file based on current system settings. After a
short pause, a window appears to enable you to save the file to your computer.