Cisco Cisco Customer Voice Portal 8.0(1) 개발자 가이드
C
HAPTER
6:
D
YNAMIC
E
LEMENT
C
ONFIGURATIONS
V
OICE
XML
P
ROGRAMMING
G
UIDE
FOR
C
ISCO
U
NIFIED
C
USTOMER
V
OICE
P
ORTAL
R
ELEASE
4.0(1)
33
historical_data
– Represents past actions taken by the user associated with this call (available
only when the user management system is turned on and the call is associated with a
particular UID).
particular UID).
These tags are identical to tags of the same name used within the Unified CVP XML decision
format. These tags are fully described in Chapter 2 of the VoiceXML Server User Guide for
Cisco Unified Customer Voice Portal.
format. These tags are fully described in Chapter 2 of the VoiceXML Server User Guide for
Cisco Unified Customer Voice Portal.
For example, in the above situation where a setting has the value “
http://{0}/grammar/{1}
”,
the following substitute tag can represent index 0 coming from element data:
<substitute index="0">
<data>
<element name="AnElementName" variable="SomeValue"/>
</data>
</substitute>