Cisco Cisco Customer Voice Portal 8.0(1) 개발자 가이드

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C
HAPTER 
6:
 
D
YNAMIC 
E
LEMENT 
C
ONFIGURATIONS
 
 
V
OICE
XML
 
P
ROGRAMMING 
G
UIDE 
 
 
 
FOR 
C
ISCO 
U
NIFIED 
C
USTOMER 
V
OICE 
P
ORTAL 
R
ELEASE 
4.0(1) 
 
 
 
 
33
 
   
historical_data 
– Represents past actions taken by the user associated with this call (available 
only when the user management system is turned on and the call is associated with a 
particular UID).  
These tags are identical to tags of the same name used within the Unified CVP XML decision 
format. These tags are fully described in Chapter 2 of the VoiceXML Server User Guide for 
Cisco Unified Customer Voice Portal. 
For example, in the above situation where a setting has the value “
http://{0}/grammar/{1}
”, 
the following substitute tag can represent index 0 coming from element data: 
<substitute index="0"> 
<data> 
<element name="AnElementName" variable="SomeValue"/> 
</data> 
</substitute>