Samsung Freestanding Electric Ranges (NE59J7650 Series) 사용자 설명서

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Tr
ouble
shoo
ting
COOKTOP
Problem
Possible cause
Solution
The surface units 
will not maintain 
a rolling boil or 
will not cook fast 
enough.
You may be using 
inappropriate cookware.
Use pans which are flat and match the 
diameter of the surface unit selected.
In some areas, the power 
(voltage) may be low.
Cover the pan with a lid until the 
desired heat is obtained.
The surface units 
will not turn on.
A fuse in your home may be 
blown or the circuit breaker 
tripped.
Replace the fuse or reset the circuit 
breaker.
The cooktop controls are set 
improperly.
Check if the correct control is set for 
the surface unit you are using.
Areas of 
discoloration on 
the cooktop.
Food spillover was not 
cleaned.
Refer to the section on the care and 
cleaning of the glass cooktop on pages 
59-61.
The surface is hot and the 
model features a light-colored 
cooktop.
This is normal. The surface may appear 
discolored when it is hot. This is 
temporary and will disappear as the 
glass cools.
The surface unit 
frequently cycles 
on and off.
The surface unit 
stops glowing 
when changed to a 
lower setting.
The element will cycle on and 
off to maintain the power 
setting.
This is normal operation, and not a 
system failure. Use the oven as usual.
Scratches or 
abrasions on the 
cooktop surface.
The cooktop is being cleaned 
improperly.
Scratches are not removable. Tiny 
scratches will become less visible 
in time as a result of cleaning. Use 
ceramic glass top cleaning cream. Do 
not use chemical or corrosive agents. 
These agents may damage the surface 
of the product.
Cookware with rough bottoms 
was used on the cooktop or 
there were coarse particles 
(eg. salt or sand) present 
between the cookware and 
the surface of the cooktop.
To avoid scratches, use the 
recommended cleaning procedures. 
Make sure cookware bottoms are clean 
before use, and use cookware with 
smooth bottoms.
Cookware has been slid across 
the cooktop surface.