Samsung Blu-ray Player H6500 사용자 설명서

  English

07
Appendix

PROBLEM

SOLUTION

The picture is noisy or distorted.

•  Make sure that the disc is not dirty or scratched.

•  Clean the disc.

No HDMI output.

•  Check the connection between the TV and the HDMI jack of the product.

•  Check if your TV supports the 576p/480p, 720p, 1080i or 1080p HDMI 

input resolution.

Abnormal HDMI output appears on the 

screen.

•  If random noise appears on the screen, it means that TV does not support 

HDCP (High-bandwidth Digital Content Protection).

If you experience other problems.

•  Go to the table of contents and find the section of the user manual that 

contains information about the feature you are having the problem with, 

and then follow the procedure again.

•  If you still cannot resolve the problem, please contact your nearest 

Samsung authorised service Centre.

Play Multimedia on network devices

You can see folders shared on network 

devices, but cannot see the files.

•  Multimedia list only shows Video, Photo, and Music files. Other types of files 

are not displayed.

Video plays intermittently.

•  Check if the network is stable. 

•  Check if the network cable is properly connected and if the network is not 

overloaded. 

•  The wireless connection between the AllShare compatible device and the 

product is unstable. 

Check the connection.

The Network connection between the product 

and the PC is unstable.

•  IP addresses within the same subnetwork should be unique.  

If they are not, IP interference can cause this phenomenon. 

•  Check if you have a firewall enabled. 

If so, disable the firewall function.