Samsung SR8900 ROBOT VC with Auto-Emptying Dust Bin, 40 Watt, Silver Metal 사용자 설명서

 

Samsung Smart Home App

MATTERS TO CHECK BEFORE REPORTING DISORDER

Please check the following matters before you call our Service Center because of a product disorder.

•  I have installed the Samsung Smart Home App, 

but, the Robot Vacuum fails to be connected.

•  You can use the product after connecting the 

wireless router and the Robot Vacuum through 
Easy-Setup according to the procedure.

•  I fail to log into the Samsung Account.

•  Check your ID and password on the screen of 

the Samsung Account.

•  There appears a message saying there is a 

failure during Easy-Setup.

•  You may have failed temporarily due to the 

distance from the wireless router or other 
obstacles. 
Please try again after a while.

•  The products do not work even though the 

smart phone is normally connected to the 
Robot Vacuum.

•  Turn off the Samsung Smart Home App and 

then run it again, or disconnect the smart phone 
from the wireless router and then connect it 
again. 
Or turn off the power supply of the Robot 
Vacuum, turn it on, wait for a minute or longer, 
and then run the Smart Home App again.

•  The functions of the Samsung Smart Home 

App do not work.

•  Check if the remote control blocking function of 

the Robot Vacuum is set. 
(If the WiFi LED is turned off, the remote control 
is blocked.)

•  The Samsung Smart Robot Vacuum App fails 

to get started.

•  Check if the Robot Vacuum is connected to the 

wireless router. 
(If the WiFi LED is turned off, the remote control 
is blocked.)

DJ68-00630D (EN)-00.indd   52

2014. 7. 23.   �� 6:15