Acer 505 series 사용자 설명서

97

Troubleshooting tips

The TravelMate 505 series notebook computer incorporates an advanced design 
that delivers onscreen error message reports to help you solve problems.  In 
addition, this series of notebook computers ship with PC-Doctor, a powerful 
diagnostic tool, that helps you determine hardware configuration and clarify 
hardware or software problems. 

•

If the system reports an error message or an error symptom occurs, see “Error 
messages” on page 95.

•

If you suspect the system has a problem, run PC-Doctor to diagnose it. See 
the following section.

Using PC-Doctor

Before running the program, take note of the following actions you may need to 
take:

1.

Disconnect any external devices (PC card, external mouse, etc.). 

2.

Open System Properties to make sure that the components you diagnose are 
enabled.

To open the properties window for the system, click on Start, Settings, 
Control Panel, then double-click on System.

3.

Close all application programs (i.e., fax or communication programs) if you 
plan to diagnose the modem.

To run PC-Doctor, simply double-click on the PC-Doctor icon located on the 
Windows desktop. You can also access PC-Doctor by clicking on Start, 
Programs, PC-Doctor, then click on the PC-Doctor program.

If PC-Doctor does not report a system error, reinstall the software driver from the 
Recovery CD for the component you suspect has a problem.  If you still have 
problems, you can access our online and Internet technical support services.  
Please see the following section for details.