Apple aperture 2 매뉴얼
10
Contacting AppleCare Support
Information about the support options available from Apple is included in your
Aperture box. Several levels of support are available.
Whatever your issue, it’s a good idea to have the following information immediately
available when you contact Apple for support. The more of this information you have
to give the support agents, the faster they will be able to address your issue.
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The Aperture Support ID number found on the back of this document.
Note:
The 11-digit Support ID number is different from the product serial number
used to install Aperture.
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The version of Mac OS X you have installed. To find the version of Mac OS X, choose
Apple menu > About This Mac.
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The version of Aperture you have a question about. To find the Aperture version on
your computer, choose Aperture > About Aperture.
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The model of computer you are using.
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The amount of RAM installed in your computer. To find out how much RAM your
computer has, choose Apple menu > About This Mac.
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What other third-party hardware is connected to or installed in your computer, and
who the manufacturers are. Include hard drives, graphics cards, and so on.
AppleCare Support can be reached online at
. You can
view specific information about Aperture support by clicking the Aperture link.
To go to the Aperture Support website from within Aperture:
m
Choose Help > Aperture Support.