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46 Model 53i IP Phone User Guide

Handling Calls

When you are connected to a call, you can use the hard keys or 
programmable keys on the phone to place a call on hold, transfer a call, or 
conference. 

Placing a Call on Hold

When you place a call on hold, only your phone can retrieve the call. 

To place a call on hold

1. Connect to the call (if not already connected). 

2. Press the Hold 

 key. 

The line/call appearance light will begin to flash slowly and after a short 
time the phone will beep softly to remind you that you still have a call on 
hold. The screen displays "Call Held" with the line number the call is held 
at the phone. 

Note: The phone will not beep to remind you that you still have a call on hold if you 

are connected to another call.

When on Hold

To let your caller know that they are still on hold, music plays softly (if this 
has been set up for your system). The call/line appearance light for the line 
you are on remains solid to indicate that you are still connected.

Automatic Hold

When juggling between calls, you do not have to press the hold button to 
go from one call to the next. The phone automatically puts your current call 
on hold as soon as you press a new line/call appearance button. If you have 
more than one call on hold, you can reconnect to a held call by pressing the 
line/call appearance button where that call is being held. Press 

N

 to 

disconnect the call.

IP Phone UI

Jun 8 2:55pm

Call held

John 1051

01:17