AEG lavatherm 37320 사용자 설명서

35

In the chapter "What to do if ..." some disturbances have been 
summarised, which you can solve yourself. If you do not find any 
helpful information there, please contact your local customer service 
centre. It is nearby and if necessary can reach you quickly.
(Addresses and phone numbers can be found in the Warranty 
Conditions/Service Departments)

Be well prepared before you phone. This facilitates the diagnosis and 
the decision as to whether a customer service visit is necessary. With 
our checklist you can gather important information before making 
your call:

Make a note of the PNC number and the S number. They are both on 
the rating plate behind your tumble dryer’s door.

PNC ................................

S-No

................................

If possible establish:

• How is the disturbance evident?

• Under what circumstances does the disturbance occur?

When do you incur costs even during the warranty period?
– if you could have solved the disturbance yourself with the help of the 

Troubleshooting table (see section "What to do if ..."),

– if the customer service engineer has to make several journeys because 

he did not receive all the necessary important information before his 
visit and now e.g. has to fetch spares. You can avoid these extra trips 
by preparing your telephone call properly in the way described above.