Canon bjc-6000 사용자 설명서
T
roubleshooting
Chapter 5
Troubleshooting
5-1
Due to today’s rapidly changing computer environment, we have placed troubleshooting
information in a variety of places to ensure that the most accurate information possible is
available. The best way to find current information is through our online support services
and through our Fax Retrieval System. Online services include the World Wide Web and
our BBS.
information in a variety of places to ensure that the most accurate information possible is
available. The best way to find current information is through our online support services
and through our Fax Retrieval System. Online services include the World Wide Web and
our BBS.
This chapter also contains information to help you solve printer problems. It covers a few
basic problems and describes how to clear a paper jam. For complete problem solving
information, be sure to use our support services.
basic problems and describes how to clear a paper jam. For complete problem solving
information, be sure to use our support services.
See Canon Customer Care Center in Chapter 1 (page 1-4) for details on Canon’s customer
technical support options.
technical support options.
Identifying Your Printer Problem
Before contacting Canon, identify your printer problem and make sure you have the
following information:
following information:
■
Product name—BJC-6000
■
Serial number
■
Place of purchase
■
Nature of problem
■
Steps you have taken to solve the problem and the results
Troubleshooting