Canon fax-phone b740 매뉴얼
13-14
Troubleshooting
Chapter 13
Faxing Problems
Sending Problems
■ You cannot send a fax.
The copier/fax may have overheated.
• Unplug the copier/fax and let it cool for several minutes. Then plug it back in and try
• Unplug the copier/fax and let it cool for several minutes. Then plug it back in and try
sending again.
The copier/fax may not be set for the type of telephone line in use (pulse/tone).
• If you have a pulse line, make sure the copier/fax is set for pulse dialing. (
• If you have a pulse line, make sure the copier/fax is set for pulse dialing. (
The document may not have been loaded correctly into the ADF (Automatic
Document Feeder).
• Remove the document, stack it if necessary, and load it into the ADF (Automatic
Document Feeder).
• Remove the document, stack it if necessary, and load it into the ADF (Automatic
• Check that the document feed lever is set for the type of document you are sending.
• Make sure the operation panel is closed.
The one-touch speed dialing button or coded speed dialing code you entered
may not be registered for the feature you want to use.
• Check the one-touch speed dialing button or coded speed dialing code and make
may not be registered for the feature you want to use.
• Check the one-touch speed dialing button or coded speed dialing code and make
sure it is registered correctly. (
You dialed or have been provided with an incorrect number.
• Dial the number again, or check that you have the correct number.
• Dial the number again, or check that you have the correct number.
The other party’s fax machine may be out of paper.
• Call the other party and ask them to make sure paper is loaded in their fax machine.
• Call the other party and ask them to make sure paper is loaded in their fax machine.
You may have sent a document in color to a fax machine that does not support
color faxing.
• If you attempt to send a color document to a fax machine that does not support color
color faxing.
• If you attempt to send a color document to a fax machine that does not support color
faxing, the document will not be sent and the LCD will display
TRY AGAIN IN B&W
.
Try sending again in black & white. Alternatively, you can enable the
COLOR DIRECT
TX
fax machine does not support color faxing.
There may be other documents being sent from memory.
• Allow time for those documents to finish sending.
• Allow time for those documents to finish sending.
An error may have occurred during sending.
• Print an Activity Report and check for an error. (
• Print an Activity Report and check for an error. (
The telephone line may not be working properly.
• Make sure there is a dial tone when you press Hook or when you lift the handset of
• Make sure there is a dial tone when you press Hook or when you lift the handset of
the extension phone connected to the copier/fax. If there is no dial tone, contact your
local telephone company.
local telephone company.