Canon fax-phone b740 매뉴얼

Troubleshooting

Chapter 13

■ The extension phone disconnects while you are talking.

The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the copier/fax and into the wall

plugged in and turned on.

Copying Problems

■ The copier/fax will not make a copy.

The BJ cartridge or ink tanks may need to be replaced.
• Determine if the problem is with the BJ cartridge or ink tanks (

You may be trying to make copies with the incorrect BJ cartridge installed in the
copier/fax.
• The copier/fax cannot make copies in color while the Black BJ cartridge is installed.

The document may not have been loaded correctly into the ADF (Automatic
Document Feeder).
• Remove the document, stack it if necessary, and load it into the ADF (Automatic

Document Feeder) correctly. (

• Check that the document feed lever is set for the type of document you are copying.

• Make sure the operation panel is closed.

The BJ cartridge or ink tanks may not be installed properly.
• Make sure the BJ cartridge and ink tanks are installed properly. (

The copier/fax may not be operating properly.
• Print the nozzle check pattern. (

■ MEMORY FULL appears in the LCD when making multiple copies.

The unit’s memory is full.
• Print or delete any documents stored in memory (

in the unit’s memory, then start again.

The document you are copying may have too many graphics.
• If multiple pages are being copied, separate the pages into smaller stacks. If not,

make the desired number of copies one at a time as needed.