Canon imageclass mf6560cx 사용자 가이드
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3-7
Installing and Uninstalling Problems
Cannot install the software.
Q
Have you followed the instructions to install the
software?
software?
A
Try reinstalling the software. If an error occurred
and installation was not complete, restart your
computer and try reinstalling the software.
and installation was not complete, restart your
computer and try reinstalling the software.
Q
Are any other applications open?
A
Quit all of these and try reinstalling the software.
Removal of the drivers takes too long (Windows XP).
Q
Is any application such as an anti-virus open
when removing the software?
when removing the software?
A
Quit any applications (including anti-virus) before
removing the software.
removing the software.
Removal of the software was completed, but [Canon] remains.
Q
Did you remove the MF drivers before removing
the MF Toolbox?
the MF Toolbox?
A
If you remove the MF drivers first, the [Canon]
folder may remain even after the MF Toolbox is
uninstalled. In this case, perform the following
steps to remove the folder.
In Windows XP, right-click the [start] menu to open
the Windows Explorer
folder may remain even after the MF Toolbox is
uninstalled. In this case, perform the following
steps to remove the folder.
In Windows XP, right-click the [start] menu to open
the Windows Explorer
→ select [Start Menu] in [All
Users]
→ [Programs] → delete the [Canon] folder.
In Windows 2000, open [Settings] from the [Start]
menu
menu
→ click [Taskbar & Start Menu] →
[Advanced]
→ [Advanced] → select [Start Menu] in
[All Users]
→ [Programs] → delete the [Canon]
folder.
In Windows 98/Me, open [Settings] from the [Start]
menu
In Windows 98/Me, open [Settings] from the [Start]
menu
→ click [Taskbar & Start Menu] → [Start
Menu Programs]
→ [Remove] → select the
[Canon] folder
→ click [Remove].