Canon multipass c3500 사용자 설명서

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10-16
Troubleshooting
Chapter 10
Color Printing Problems
Problem
Cause
Solution
Printer prints only in
The MultiPASS printer driver 
Make sure the MultiPASS is
black (you are printing 
may not be selected.
the default printer in your  
from an application that
application.
supports color printing 
but your output is 
The printer driver may not be 
Check that you selected Color
black ink only)
selecting color.
in the Color Model dialog box 
of the Graphics tab of the 
printer driver.
The color BJ cartridge may
Print the Nozzle Check pattern
not be installed or may not
to make sure the BC-21e Color 
be working properly.
BJ Cartridge is installed and
firing correctly.
If a BJ tank is empty, replace it.
The print head unit may 
Clean the print head (see
need cleaning.
page 9-8).
The application you are using
Make sure your application
may not support color
supports color printing.
printing.
Colors are broken or 
The print mode may be 
If you are printing high 
uneven
wrong.
density graphics on plain
paper, set the Media Type to
Coated Paper on the Paper tab
of the printer driver.
If you are printing a thin
Choose cyan, yellow,
line with a nonprimary
magenta, or black instead.
color, your software may 
be telling the unit to place
a color every other dot,
with white in between.
Colors print incorrectly
The MultiPASS printer
Make sure the MultiPASS
driver may not be selected.
is the default printer in your
application.
The driver may not be 
Check that you selected 
selecting color.
Color in the Color Model
dialog box in the Graphics tab
of the printer driver.
The driver may not be 
Make sure the correct paper 
selecting the right media.
type is set in the driver.
Colors are missing
The print head may need to
Clean the print head (see 
be cleaned.
page 9-8).