Canon multipass c3500 사용자 설명서

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10-24
Troubleshooting
Chapter 10
Problem
Cause
Solution
The MultiPASS will not
The document may not be
Make sure a document is set
make a copy (continued)
loaded correctly.
in the ADF and the LCD
displays 
DOCUMENT READY
.
Make sure the operator panel
is closed.
The BJ cartridge is not
Make sure the BJ cartridge is
installed.
installed correctly.
The MultiPASS may not be
Try to print a document from
be operating properly.
your computer.
MEMORY FULL
The MultiPASS’s memory 
Print out any faxes stored in 
appears in the LCD
is full.
memory. Then print one copy 
when you are making
at a time.
multiple copies
General Problems
Problem
Cause
Solution
The MultiPASS has
The power cord may not be
Make sure the power cord is
no power
securely plugged into the unit.
plugged securely into the unit
and into a wall outlet.
If the power cord is connected
to a power strip, make sure the
strip is connected to an outlet
and turned on.
The power cord may not be
Check the power cord by
supplying power.
substituting another, or by
using a voltmeter to test it for
continuity.
The MultiPASS will not
The MultiPASS may have a
Replace the empty BJ tank.
print reports
BC-21e Color BJ Cartridge
See page 9-16.
installed, and its black BJ
tank may be empty.
The BC-22e Photo BJ Cartridge
Remove the BC-22e and install
may be installed.
the BC-21e Color or BC-20
Black BJ Cartridge.
Nothing appears in the
The MultiPASS may not be
Check the plug and be sure it is
LCD display
receiving power.
firmly plugged into the power
connector and the wall outlet.
If the display remains blank,
unplug the MultiPASS, wait five
seconds, then plug it in again.