Canon pixma mp500
Chapter 11
107
Troubleshooting
The remaining level of the following
ink cannot be correctly detected.
ink cannot be correctly detected.
U130
An ink tank that was once empty is installed.
Replace the ink tank.
Printing under the situation may damage the Print Head.
Canon shall not be liable for any machine malfunction or damage caused
by refilled ink tanks.
by refilled ink tanks.
If you want to continue printing with the refilled ink tank installed, press
and hold the [Stop/Reset] for at least 5 seconds, and then release it. Using
refilled ink tanks are memorized.
and hold the [Stop/Reset] for at least 5 seconds, and then release it. Using
refilled ink tanks are memorized.
* This operation will release the function for detecting the remaining ink
level.
level.
Incompatible device detected.
Disconnect the camera cable, and reconnect it.
Depending on the model or brand of your device, you may have to select a
print mode compliant with PictBridge before connecting the camera.
print mode compliant with PictBridge before connecting the camera.
You may also have to turn on the camera or select Play mode manually
after connecting the camera to the machine. Perform necessary
operations according to the instruction manual supplied with your
camera.
after connecting the camera to the machine. Perform necessary
operations according to the instruction manual supplied with your
camera.
If the error is still unresolved, there is a possibility that you are using a
digital camera or digital video camcorder that is not supported by this
machine. Use a digital camera or digital video camcorder compatible with
this machine.
digital camera or digital video camcorder that is not supported by this
machine. Use a digital camera or digital video camcorder compatible with
this machine.
Auto head align has failed.
z A4/Letter-sized paper is not loaded on the Auto Sheet Feeder.
Press the [OK] on the machine to clear the error, then load one sheet of
A4/Letter-sized paper in the Auto Sheet Feeder.
A4/Letter-sized paper in the Auto Sheet Feeder.
Automatic head alignment cannot be performed using paper from the
Cassette. For automatic Print Head alignment, always load paper in the
Auto Sheet Feeder.
Cassette. For automatic Print Head alignment, always load paper in the
Auto Sheet Feeder.
z Print Head nozzles are clogged. Press the [OK] to resolve the error.
Print the nozzle check pattern to check the status of the Print Head.
z The Paper Output Slot has been exposed to a strong light source
preventing current Print Head alignment. Press the [OK] to resolve the
error. Align the Print Head so the Paper Output Slot will not be exposed
directly to a strong light source.
error. Align the Print Head so the Paper Output Slot will not be exposed
directly to a strong light source.
After carrying out the above measures, if the problem continues after
aligning the Print Head again, press the [OK] to resolve the error, and then
perform manual Print Head alignment. For details on manual Print Head
alignment, see
aligning the Print Head again, press the [OK] to resolve the error, and then
perform manual Print Head alignment. For details on manual Print Head
alignment, see
“Adjusting the Print Head Manually” on page 108
.
****
Error code
An error requiring servicing might have occurred. Turn off the machine,
and unplug the power cord of the machine from the power supply. After a
while, plug the power cord of the machine back in, turn on the machine,
and then reconnect the camera to the machine. If the same error occurs,
contact the Canon Customer Care Center.
and unplug the power cord of the machine from the power supply. After a
while, plug the power cord of the machine back in, turn on the machine,
and then reconnect the camera to the machine. If the same error occurs,
contact the Canon Customer Care Center.
Scanner is not operating correctly.
Contact the Canon Customer Care Center.
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