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Multimedia FAQs
1.
Will I know if I'm receiving an incoming call while I'm 
viewing or listening to an audio clip?
No. All incoming calls will roll into voicemail while you 
are playing a clip. If the caller leaves a voicemail, the 
 
voicemail icon will be displayed on the screen.
2.
How long are the clips? Will I know the estimated time it 
will take to play the clip prior to accessing it?
Once you have selected a channel, you will see a listing 
of the available clips, with each clip's length displayed 
after the clip's title. In general, a clip's duration will 
depend on the story or content being provided, and can 
be fairly short or as long as a few minutes.
3.
Can I access a multimedia clip wherever I am, as long as I 
have my phone?
As long as you are on the Sprint National Network, you will 
have access to the audio and video clips.
4.
Are the videos that I'm viewing “live” videos?
It depends on the content provider. Some of the 
channels available through Sprint TV stream live 
content. Others provide media on demand with video 
and audio clips that are refreshed throughout the day, 
but that are not “live.” 
5.
After purchasing access to an Available Channel for a 
monthly fee, do I receive any confirmation? That is, how do I 
know it has been purchased?
The next time you access your media player's channel 
listings, the purchased channel title and corresponding 
number will be displayed in the My Channels section.
Note:
Sprint TV Service does not work while roaming off of the 
network or where service is unavailable.