Multi-Tech Systems MT2834ZDX 사용자 설명서

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Appendix C – Warranty and Service 
Multi-Tech Systems, Inc. MT2834ZDX User's Guide 
31
 
 
Repair Procedures for International Customers (Outside U.S.A. and Canada)  
Your original point of purchase Reseller may offer the quickest and most economical repair option for your Multi-Tech 
product. You may also contact any Multi-Tech sales office for information about the nearest distributor or other repair 
service for your Multi-Tech product. The Multi-Tech sales office directory is available at 
In the event that factory service is required, products may be shipped, freight prepaid to our Mounds View, Minnesota 
factory. Recommended international shipment methods are via Federal Express, UPS or DHL courier services, or by 
airmail parcel post; shipments made by any other method will be refused. A Returned Materials Authorization (RMA) 
is required for products shipped from outside the U.S.A. and Canada. Please contact us for return authorization and 
shipping instructions on any International shipments to the U.S.A. Please include, inside the shipping box, a 
description of the problem, a return shipping address (must have street address, not P.O. Box), your telephone 
number, and if the product is out of warranty, a check drawn on a U.S. bank or your company’s purchase order for 
repair charges. Repaired units shall be shipped freight collect, unless other arrangements are made in advance.  
Please direct your questions regarding technical matters, product configuration, verification that the product is 
defective, etc., to our Technical Support department nearest you or email 
. When calling the 
U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair 
Accounting department at +(763) 717-5631 in the U.S.A., or email 
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-
caused damages are billed on a time-plus-materials basis.  
Repair Procedures for International Distributors  
International distributors should contact their MTS International sales representative for information about the repairs 
for their Multi-Tech product.  
Please direct your questions regarding technical matters, product configuration, verification that the product is 
defective, etc., to our International Technical Support department at +(763)717-5863. When calling the U.S., please 
direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting 
department at +(763) 717-5631 in the U.S.A. or email 
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-
caused damages are billed on a time-plus-materials basis.  
Replacement Parts 
SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected Multi-Tech 
products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses: 
Mail: SupplyNet, 
Inc. 
 614 
Corporate 
Way 
 
Valley Cottage, NY 10989 
Phone: 800 
826-0279 
Fax: 914 
267-2420 
Email: 
info@thesupplynet.com 
Internet: 
 
 
 
Online Warranty Registration 
If you have access to the World Wide Web, you can register your Multi- Tech product online at the following URL: 
http://www.multitech.com/register/ 
 
About the Internet 
Multi-Tech maintains a World Wide Web site at: 
http://www.multitech.com