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Hayward Pool Heater Certificate of Limited Warranty
Limited heater warranty:
TERMS AND COVERAGE: We warrant our pool heater to be free from
defects in workmanship and materials under normal use and service.
Pursuant to this warranty and subject to the Conditions and Exceptions indi-
cated below:
1. We will replace (cost of freight, installation, cost of fuel, and service
labor at user's expense) with the prevailing comparable model, or, at our
option, repair any pool/spa heater that leaks under normal use and serv-
ice within one year from the date of original installation for all users.
2. In addition, we will replace (cost of freight, installation, cost of fuel. and
service labor at user's expense) or, at our option, repair any part or parts
of the pool/spa heater which malfunctions under normal use and service
within one year from the date of original installation for all users.
LIMITATION ON IMPLIED WARRANTIES: WE ARE NOT LIABLE FOR
ANY CONSEQUENTIAL DAMAGES FOR BREACH OF ANY WRITTEN OR
IMPLIED WARRANTY OF THIS PRODUCT. Implied warranties, including
the WARRANTY of MERCHANTABILITY and all other implied warranties
that may arise from course of dealing or usage of trade imposed on the sale
of this heater under laws of the state are limited in duration to the term of
one (1) year for all users. There are no warranties which extend beyond the
description  on the face hereof. We shall not in any event be held liable for
any special, indirect, or consequential  damages.
EXPENSE OF DELIVERY AND INSTALLATION: Each pool heater or
replacement part to be furnished under this warranty shall be furnished at
our nearest distribution center. We shall not pay, nor be responsible for ship-
ping or delivery charges to the place of installation, nor for labor charges or
other costs of removal or installation. Every defective heater or part replaced
under this warranty shall become our property, and as such, must be
returned to our distribution center with transportation charges paid by the
user. Any replacement pool heater furnished under this warranty shall
remain in warranty only for the unexpired portion of this warranty.
CONDITIONS AND EXCEPTIONS: This warranty applies only to the
pool/spa at its original place of installation and only for the original owner. It
does not apply if the pool heater is installed in violation of any applicable
code or ordinance, or is not installed, operated and maintained in accor-
dance with our instructions, or is misused, damaged by accident, weather,
act of God, freezing, water void and/or excess pressure, altered or discon-
nected. It does not apply with respect to:
1. A heater not equipped with Certified C.S.A. limit controls or equivalent
pressure relief valve.
2. A heater operated with settings in excess of, and/or with fuel not con-
forming to those shown on rating plate;
3. A heater on which the serial numbers have been altered, defaced, or
removed.
4. Leaks arising from defective installation;
5. Production of noise, odors, or discolored (rusty, etc.) water;
6. Leakage substantially contributed to by sediment, lime precipitate and/or
higher than normal dissolved solids (pH above 7.8) in the tank, copper
tubes, or water ways;
7. Leakage caused substantially contributed to by corrosive elements in the
atmosphere (such as the storage of chlorine or other chemicals);
8. Leakage caused substantially or contributed to by corrosive pool water
in an acid condition (pH below 7.2);
9. Damage caused substantially or contributed to by an external source of
energy;
10. A pool/spa heater is a water containing device. Leakage of water from
this device can be expected at some time due to malfunction or the limi-
tations of the service life of various components. Do not install this prod-
uct where such leakage can cause damage. MANUFACTURER IS NOT
RESPONSIBLE OR LIABLE FOR ANY COSTS INCURRED BY SUCH
DAMAGE.
IN NO CASE ARE WE TO HELD LIABLE FOR DAMAGE TO SURROUND-
ING AREA OR PROPERTY CAUSED BY LEAKAGE OR MALFUNCTION.
HOW TO CLAIM UNDER THIS WARRANTY: The original owner, upon dis-
covering the defect, must present the attached completed warranty claim
card with proof of purchase either to the dealer or notify the Company in
writing at either address:
Hayward Pool Products, Inc.
Hayward Pool Products, Inc.
900 Fairmont Avenue
or
2875 Pomona Boulevard
Elizabeth, NJ 07207
Pomona, CA 91768
Upon receipt of such notification we shall decide whether to repair such
parts or replace any pool heater, reserving at all times the right to inspect in
order to verify any claimed defect. We also reserve the right to have our rep-
resentatives make any inspections, repairs, or to furnish replacements. This
warranty is intended as a legally binding obligation of the Company, enforce-
able in the courts. This warranty may give you specific legal rights which
may vary from state to state.
LIMITATION ON LIABILITY: All intended representations have been
expressly set forth in this document. This warranty may not be extended
by oral or any other additional representations, written sales information,
drawings, or other malfunction, is strictly limited to repair or replacement of
the defective heater or part. as provided herein and the Company is not
responsible herein for incidental or consequential or incidental costs or
damages. The company neither assumes, nor authorizes any person or
firm to assume for us, any further liability or obligation in connection with
the sale, installation, use, maintenance, or existence of the heater.
SAFETY WARNING: Pool heaters are heat producing appliances and to
avoid damage or injury in the event of possible overheating of the outer
jacket (1) no materials should be stored against the jacket and (2) care
should be taken to avoid unnecessary contact (especially by children) with
the jacket. When lighting a gas heater, the lighting instructions must be fol-
lowed exactly to prevent "flashback" of excess gas in the heater. Electronic
ignition heaters and electric heaters must have the power shut off when
making adjustments to, servicing, or coming into contact with the heater.
UNDER NO CIRCUMSTANCES SHOULD FLAMMABLE MATERIALS,
SUCH AS GASOLINE OR PAINT THINNERS, BE USED OR STORED IN
THE VICINITY OF THE HEATER OR IN ANY LOCATION FROM WHICH
FUMES COULD REACH THE HEATER. For your comfort, enjoyment and
safety, please read the enclosed operating instructions carefully.
FireTile™ five year limited warranty: 
TERMS AND COVERAGE: This warranty is an extended warranty applica-
ble to the FireTile™ components used in the conditions, limitations, and
exceptions of the regular pool heater limited warranty remain in force,
apply to this warranty, and are incorporated herein by reference.
Under the terms of this special FireTile™ limited warranty, we will replace
(cost of freight, installation, cost of fuel, and service labor at user's
expense) any components of your pool/spa heater made of FireTile™
which fail from defects in workmanship and materials under normal use
and service in a single family residential application for a period of five (5)
years.
LIMITED 1 YEAR POOL/SPA/HOT TUB HEATER CLAIM FORM
Model No. 
Serial No. 
Purchasers’s Name 
Installation Address 
City/State/Zip 
Single Family Residential Use   
c Yes   c No   If no, fill in use 
Dealers Name 
Address 
Date of installation 
Note to Dealer: Fill in the following information on replacement heater.
Model No. 
Serial No. 
Date installed 
USE THIS FORM ONLY FOR MAKING A CLAIM
HAYWARD POOL PRODUCTS, INC.
Hayward Pool Products, Inc.
900 Fairmount Avenue
Elizabeth, NJ 07207
Hayward Pool Products, Inc.
2875 Pomona Boulevard
Pomona, CA 91768
Hayward Pool Products, Inc.
2880 Plymouth Drive
Oakville, Ontario L6H 5R4
Hayward S.A.
Zoming de Jumet
B6040 Jumet, Belgium
© 2004 Hayward   Printed in U.S.A.
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