Konica Minolta magicolor 2400w 사용자 설명서

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Solving Problems with Printing Quality 
77
There is 
insufficient 
fusing or the 
image 
comes off 
when 
rubbed.
The media is moist 
from humidity.
Remove the moist media and replace it 
with new, dry media. 
Unsupported media 
(wrong size, thick-
ness, type, etc.) is 
being used.
Use KONICA MINOLTA-approved 
media. See “Media Specifications” on 
page 20
 for supported sizes.
Media type is set 
incorrectly.
When printing envelopes, labels, post-
cards, thick stock, or transparencies, 
specify the appropriate media type in 
the printer driver.
The fuser separator 
levers are adjusted 
for envelope printing
Return the fuser separator levers to the 
plain paper setting.
There are 
toner 
smudges or 
residual 
images.
One or more of the 
toner cartridges are 
defective or installed 
incorrectly.
Remove the toner cartridge and check 
for damage. If it is damaged, replace it.
The fuser separator 
levers are adjusted 
for envelope printing.
Return the fuser separator levers to 
the plain paper setting.
There are 
toner 
smudges on 
the back side 
of the page 
(whether or 
not it has 
been 
duplexed).
The media transfer 
roller is dirty.
Clean the media transfer roller.
If you think the transfer roller should be 
replaced, contact Technical Support 
with the error information.
The media path is 
dirty with toner.
Print several blank sheets and the 
excess toner should disappear.
One or more of the 
toner cartridges are 
defective.
Remove the toner cartridge and check 
for damage. If it is damaged, replace it.
The drum cartridge is 
defective.
Remove the drum cartridge and check 
for damage. If it is damaged, replace it.
Symptom
Cause
Solution
UG2400W_UK.book  Page 77  Thursday, November 11, 2004  12:16 PM