Konica Minolta bizhub 164 사용자 설명서

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bizhub 164
11-7
11.2
Troubleshooting table
11
Main messages and their remedies
If any message other than those listed below appears, perform the operation described in the message.
"#" indicates the paper tray. 1 represents the Tray 1, and 
 represents the Bypass Tray.
"XXX" indicates the paper size.
Message
Cause
Remedy
[PAPER JAM OPEN 1st SIDE 
COVER]
A paper jam occurred in the ma-
chine.
Open the 1st Side Cover and 
clear the paper jam, then press 
the Start key. (p. 11-9)
All misfed paper was not cleared 
from inside of the machine.
Open the 1st Side Cover and 
clear all misfed paper, then press 
the Start key. (p. 11-9)
[MEMORY FULL]
The size of the data for the 
scanned image has exceeded 
the capacity of the memory.
Press any Control Panel key, or 
turn the machine off, then on 
again. (The scan data/received 
image data will be deleted.)
Decrease the resolution and try 
again. (p. 7-9, p. 8-4, p. 8-6)
The image data received from 
the computer has exceeded the 
capacity of the memory.
[MEMORY FILE FULL]
Image data files scanned by the 
scanner have been reached to 
the number at its maximum.
[PAPER SIZE ERROR RESET 
PAPER (#XXX)]
Images are printed onto paper of 
a size different from that of the 
original.
Reload paper of the appropriate 
size into the paper tray, then 
press the Start key. (p. 10-4)
Images are printed onto paper of 
a size different from that speci-
fied by the printer driver.
[NO SUITABLE PAPER LOAD 
PAPER (XXX)]
[Auto] is selected in the [Paper 
source] list in the printer driver, 
but paper of the specified size is 
not loaded.
[INCORRECT PAPER SIZE 
(#XXX)%(#XXX)]
Paper of the size specified in the 
printer driver is not loaded in the 
specified paper tray.
[PAPER EMPTY LOAD PAPER 
(#XXX)]
The paper tray has run out of pa-
per during copying/printing.
[MEDIA TYPE ERROR 
(#XXX)%(#XXX)]
Paper of the type specified in the 
printer driver is not loaded in the 
specified paper tray.
Load paper of the appropriate 
size into the paper tray and 
change the paper type from 
Menu mode, then press the Start 
key. (p. 9-4)
[FRONT COVER OPEN CLOSE 
FRONT COVER]
The Front Cover of the machine 
is open or not securely closed.
Securely close the Front Cover 
of the machine.
[1st SIDE COVER OPEN CLOSE 
1st SIDE COVER]
The 1st Side Cover of the ma-
chine is open or not securely 
closed.
Securely close the 1st Side Cov-
er
 of the machine.
[TONER EMPTY SUPPLY TON-
ER]
The toner is empty.
Copying/printing cannot be per-
formed.
Replace the Toner Bottle with a 
new one. (p. 10-6)
[MAINTENANCE CALL (M1) 
CALL SERVICE]
A maintenance is due.
Contact your service representa-
tive.
[MAINTENANCE CALL (M2) 
CALL SERVICE]
The Drum should be replaced.
Contact your service representa-
tive.