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Limited Warranty (ONLY FOR U.S.A.)
Panasonic Audio Products
Limited Warranty
Panasonic Consumer Electronics Company, 
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5 
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or 
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto 
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of 
the period indicated on the chart below, which starts with the date of original 
purchase (“warranty period”), at its option either (a) repair your product with new 
or refurbished parts, or (b) replace it with a new or a refurbished product. The 
decision to repair or replace will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the 
“Parts” warranty period, there will be no charge for parts. You must carry-in or 
mail-in your product during the warranty period. If non-rechargeable batteries 
are included, they are not warranted. This warranty only applies to products 
purchased and serviced in the United States or Puerto Rico. This warranty is 
extended only to the original purchaser of a new product which was not sold “as 
is”. A purchase receipt or other proof of the original purchase date is required 
for warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-800-
211-7262) or visit Panasonic web site:  http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 
or fax (787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, 
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty 
ALSO DOES NOT COVER damages which occurred in shipment, or failures which 
are caused by products not supplied by the warrantor, or failures which result from 
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty 
installation, set-up adjustments, misadjustment of consumer controls, improper 
maintenance, power line surge, lightning damage, modifi cation, or commercial 
use (such as in a hotel, offi ce, restaurant, or other business), rental use of the 
product, service by anyone other than a Factory Servicenter or other Authorized 
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER 
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE 
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM 
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS 
WARRANTY. 
(As examples, this excludes damages for lost time, travel to and from 
the servicer, loss of media or images, data or other memory content. The items 
listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED 
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE 
LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential 
damages, or limitations on how long an implied warranty lasts, so the exclusions 
may not apply to you.
This warranty gives you specifi c legal rights and you may also have other rights 
which vary from state to state. If a problem with this product develops during or 
after the warranty period, you may contact your dealer or Servicenter. If the problem 
is not handled to your satisfaction, then write to the warrantorʼs Consumer Affairs 
Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED 
WARRANTY ARE YOUR RESPONSIBILITY.
Product or Part Name
Parts
Labor
Audio Products (except items listed 
below)
One (1) year
One (1) year
USB Reader-Writer, Personal 
Computer Card Adapters
(in exchange for defective item)
One (1) year
Not Applicable
Accessories: Headphones, 
Cartridges, Microphones, Adapters
Ninety (90) 
days
Ninety (90) 
days
Rechargeable Batteries, DVD-R/-RAM 
Discs (in exchange for defective item)
Ten (10) days
Not Applicable
SD Memory Cards, Rechargeable 
Battery Packs (in exchange for 
defective item)
Ninety (90) 
days
Not Applicable
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and 
Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/comsumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday-Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 
Phone (787)750-4300, Fax (787)768-2910
Accessory Purchases
Accessory Purchases
Service in Puerto Rico
Service in Puerto Rico
Customer Services Directory
Customer Services Directory
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