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Troubleshooting 
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R6250 Smart WiFi Router 
If you want to view the wireless settings for the router, use an Ethernet cable to connect a 
computer to a LAN port on the router. Then log in to the router, and select Wireless see 
(
Note:
Be sure to click Apply if you change settings.
Wireless Signal Strength
If your wireless device finds your network, but the signal strength is weak, check these 
conditions:
Is your router too far from your computer, or too close? Place your computer near the 
router, but at least 6 feet (1.8 meters) away, and see whether the signal strength 
improves.
Are objects between the router and your computer blocking the wireless signal?
Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to 
the designated device. The device then responds with an echo reply. You can easily 
troubleshoot a network is easy using the ping utility in your computer or workstation. 
Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up 
correctly.
To ping the router from a Windows computer:
1. 
From the Windows toolbar, click Start and select Run.
2. 
In the field provided, type ping followed by the IP address of the router, as in this example:
ping www.routerlogin.net
3. 
Click OK.
You should see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
Wrong physical connections