Lian Ying Electronic Manufactory Ltd. ARS24ST 사용자 설명서

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ARS Instruction Manual 
             
 
 
Copyright 2007 All rights reserved. 
- Page 33 - 
6
 
Troubleshooting Guidelines
 
 
 
Read the list below to find the item that best describes your problem, and check 
the remedy. If the problem persists, please contact your support team for 
technical assistance. 
 
Problem 
Remedial Action 
No display on remote 
LCD 
1.  Remove the remote control’s battery cover 
and verify that the batteries are correctly 
installed. 
 
2.  Verify that the batteries are fully charged 
using a voltage tester; and replace with a 
new one if necessary. 
 
3.  If steps 1 and 2 do not address the problem, 
please contact your distributor 
 
Remote LCD display 
keeps turning off and no 
“ARS” message 
1.  The batteries are running low and need to be 
replaced. 
  
2.  Place the batteries in the remote according to 
the polarity markings (“+” and “-“). 
 
No response to signals 
from teacher and 
student remotes 
 
1.  Make sure that only one of PowerPoint, 
Registration, Setup and About windows are 
open at a time. 
 
2.  Check that the receiver and remotes are 
assigned the same access point #. 
 
3.  Verify that the USB cable is connected 
securely and working. 
 
4.  Check the device manager for CP210x USB to 
UART Bridge Controller under the Ports (COM 
& LPT).  If it doesn’t exist, please make sure 
the USB device driver is installed.  COM Port 
# must between 1 and 9. 
 
Cannot switch to Buzz-
In mode in PowerPoint 
Ensure that question has been assigned a correct 
answer in “Answer Editor”. 
 
No response to remote 
control signal in 
PowerPoint 
Check to see if any other applications that use 
virtual COM port are running (including the Setup, 
About and Registration of ARS system). 
 
 
ARS cannot be installed 
 
Make sure .Net Framework 1.1 is installed.  A screen 
resolution of 1024 x 768 is recommended.