OSANG Healthcare Co. Ltd. IGM-1001D 사용자 설명서
INFOPIA CO., LTD Page 14 UM-M (Rev.0)
Troubleshooting
The following chart may help you identify certain problems,
but may not solve all problems that can occur. Contact your
authorized representative or Infopia Co.,Ltd. customer
support if the problem persists.
Message
The following chart may help you identify certain problems,
but may not solve all problems that can occur. Contact your
authorized representative or Infopia Co.,Ltd. customer
support if the problem persists.
Message
What it means
Action required
Problem with the
blood glucose test
meter
blood glucose test
meter
Place the battery
again, and set the
blood glucose test
meter. If the problem
persists, Please
contact your
authorized
representative or
customer support.
again, and set the
blood glucose test
meter. If the problem
persists, Please
contact your
authorized
representative or
customer support.
Caused by either used
or wet blood glucose
test strip
or wet blood glucose
test strip
Please, insert a new
glucose test strip and
perform your test
again
glucose test strip and
perform your test
again
Problem with the test
strip
strip
Please insert a new
glucose test strip and
apply the blood
sample until
confirming the
window is completely
filled.
glucose test strip and
apply the blood
sample until
confirming the
window is completely
filled.
Blood glucose test
strip is damaged
strip is damaged
Please insert a new
glucose test strip and
perform your test
again
glucose test strip and
perform your test
again
User applied the
blood sample before
the LCD display
blood sample before
the LCD display
was blinking
Wait for the meter to
display the blinking
icon before applying
your blood sample.
display the blinking
icon before applying
your blood sample.
Color bar of the strip
is dirty or not good or
there is too much
light. Action required.
is dirty or not good or
there is too much
light. Action required.
Please insert a new
glucose test strip and
perform your test
again. If blink with
“Sun”, avoid to the
direct sunlight and
retest. Contact your
local representative or
customer support if
the problem persists.
glucose test strip and
perform your test
again. If blink with
“Sun”, avoid to the
direct sunlight and
retest. Contact your
local representative or
customer support if
the problem persists.
The ambient
temperature is less
than 10℃ (50℉)
temperature is less
than 10℃ (50℉)
Place the meter at a
temperature between
10 ~ 40℃ (50 ~ 104
℉) for more than 10
minutes or more and
test again.
temperature between
10 ~ 40℃ (50 ~ 104
℉) for more than 10
minutes or more and
test again.
The ambient
temperature is over
40℃ (104℉)
temperature is over
40℃ (104℉)
Place the meter at a
temperature between
10 ~ 40℃ (50 ~ 104
℉) for more than 10
minutes or more and
test again.
temperature between
10 ~ 40℃ (50 ~ 104
℉) for more than 10
minutes or more and
test again.
The test result is
lower than 10mg/dl
lower than 10mg/dl
Check the accuracy of
your blood glucose
test strip by
your blood glucose
test strip by
Message
What it means
Action required
performing
a glucose control
solution
test. If the test results
in a
normal reading, re-
test your
blood sample two or
three times.
If "Lo" persists,
consult your doctor
immediately.
a glucose control
solution
test. If the test results
in a
normal reading, re-
test your
blood sample two or
three times.
If "Lo" persists,
consult your doctor
immediately.
The test result is
higher than 700mg/dl
higher than 700mg/dl
Check the accuracy of
your
blood glucose test
strip by performing
a glucose control
solution
test. If the test results
in a
normal reading, re-
test your
blood sample two or
three times.
If "Hi" persists,
consult your doctor
immediately.
your
blood glucose test
strip by performing
a glucose control
solution
test. If the test results
in a
normal reading, re-
test your
blood sample two or
three times.
If "Hi" persists,
consult your doctor
immediately.
There are no reading
stored in the meter
stored in the meter
-
Not enough reading
in the memory to
display designated
average
in the memory to
display designated
average
-
The glucose test
meter does not power
its ON
meter does not power
its ON
Battery is dead or
there is a problem
with the meter
there is a problem
with the meter
Change the battery
and if the problem
persists, contact your
local representative.
and if the problem
persists, contact your
local representative.
The glucose test
meter does not start
after applied blood
sample.
meter does not start
after applied blood
sample.
Insufficient amount of
blood.
blood.
Please insert a new
test strip and perform
your test again.
test strip and perform
your test again.
The results are
inconsistent
inconsistent
There may be a
problem with the
glucose test strip
problem with the
glucose test strip
Please insert a new
test strip and perform
your test again.
test strip and perform
your test again.