Whirlpool Microwave Products Development Limited. RED78109Y 사용자 설명서

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a 
service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit  
http://www.whirlpool.com/product_help. In Canada, visit http://www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:

Whirlpool Brand Home Appliances 
Customer eXperience Center 
553 Benson Road 
Benton Harbor, MI 49022-2692

In Canada:

Whirlpool Brand Home Appliances 
Customer eXperience Centre 
200 - 6750 Century Ave. 
Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

 

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Household fuse or circuit breaker: If a household fuse has blown or a circuit breaker has tripped, replace 
the fuse or reset the circuit breaker. If the problem continues, call an electrician.

 

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Magnetron: Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does 
not heat, try the steps in the bullets below. If microwave oven still does not operate, call for service.

 

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Door: Firmly close door. On some models, if a packaging spacer is attached to inside of the door, remove 
it, then firmly close door.
If a message about the door appears in the display, the door has been closed for 5 minutes or more 
without the microwave oven being started. This occurs to avoid unintended starting of the microwave 
oven. Open and close the door, then start the cycle.

 

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Control: Make sure control is set properly. Make sure Control Lock is off. Make sure Demo mode (on 
some models) is off.

 

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Soil buildup: Soil buildup on cavity walls, microwave inlet cover, cooking rack supports, and area where 
the door touches the frame can cause arcing. See “General Cleaning” in the “Microwave Oven Care” 
section.

 

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This is normal and depends on motor rotation at the beginning of the cycle.

 

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“Enter clock” with flashing digits means there has been a power failure. Reset the clock.

 

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A letter followed by a number is an error indicator. Call for assistance.

 

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This is normal. The microwave oven’s cooling fan, which is separate from the vent fan, automatically 
comes on during microwave oven operation to cool the microwave oven. It may also automatically come 
on and cycle on and off to cool the microwave oven’s controls while the cooktop below is being used.

 

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Proximity: Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

 

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Soil: Make sure the microwave oven door and sealing surfaces are clean.

 

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Frequency: Some 2.4 GHz-based cordless phones and home wireless networks may experience static 
or noise while microwave oven is on. Use a corded phone, a different frequency cordless phone, or avoid 
using these items during microwave oven operation.

New router installed: Erase the old router information by pressing and holding CONNECT for approximately 
15 seconds. Repeat the steps from the “Connectivity Setup” section for the new router.
Wi-Fi signal strength low: Reposition router closer to the appliance. Call the connected customer service 
center to confirm signal strength. See the “Warranty” section for contact information.

Loss of power to router: Restore power to router.

Router not working: Ensure router is connected to the internet and the Wi-Fi indicator is on.
Push notifications are disabled: Ensure that push notifications are enabled on your remote app.
User account not set up: Set up a user account and register the appliance on the remote app.