Netgear CG814WG 사용자 설명서

6-4

Troubleshooting

•

Make sure you are using the correct login information. The factory default login name is 
admin and the password is password. Make sure that CAPS LOCK is off when entering this 
information.

If the gateway does not save changes you have made in the Web Configuration Interface, check the 
following:

•

When entering configuration settings, be sure to click the APPLY button before moving to 
another menu or tab, or your changes are lost. 

•

Click the Refresh or Reload button in the Web browser. The changes may have occurred, but 
the Web browser may be caching the old configuration.

If your gateway is unable to access the Internet and your Cable Link LED is on, you may need to 
register the Cable MAC Address and/or Device MAC Address of you gateway with your cable 
service provider. This is described in 

. 

Additionally, your PC may not have the gateway configured as its TCP/IP gateway. If your PC 
obtains its information from the gateway by DHCP, reboot the PC and verify the gateway address 
as described in 

.

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet 
to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP 
network is made easier by using the ping utility in your PC or workstation.

You can ping the gateway from your PC to verify that the LAN path to your gateway is set up 
correctly.

To ping the gateway from a PC running Windows 95 or later:

1.

From the Windows toolbar, click on the Start button and select Run.

2.

In the field provided, type Ping followed by the IP address of the gateway, as in this example: