ViVOtech Inc. VP8850 사용자 설명서

ViVOpay 8850 User Guide

 20               

Troubleshooting and Maintenance

1.

Press 0 on the ViVOpay AR Diagnostics screen. The Test Results screen is displayed 
with the results of all the tests run.

The ViVOpay 8850 contains no user-serviceable parts within its enclosure. Do not open the ViVOpay 
8850 enclosure.

You can replace the stylus without violating PCI security measures. You can also upgrade the 
ViVOpay 8850’s firmware if required.

It is important that only the stylus be used for writing on the touch screen. If the stylus is lost or the 
lanyard broken, you can obtain a replacement from your ViVOpay 8850 distributor (P/N 200-2416-
00).

1.

Turn the ViVOpay 8850 upside down and unscrew the connector cover retaining screw.

You must place upward tension on the screw to remove it completely from the connector 
cover.

2.

Remove the old stylus if needed. The connector has a locking tab you must squeeze to 
remove the stylus connector. 

3.

Connect the new stylus to the ViVOpay 8850.

4.

Replace the cover as described in 

5.

Turn the ViVOpay 8850 right side up and place the stylus in its holder.

WARNING: Attempting to open the ViVOpay 8850 enclosure will trigger PCI security 
measures and it will stop functioning even after reassembly!

           Test Results

 

LCD                  Pass
             
                      

Touch Screen   Pass
Keypad             Pass
LED                  Pass
Buzzer Test      Pass
Magstripe         Card T1 T2 T3
RFID                Type B card
Security 
  KPT exists
  DUKPT exists
  Master session slots occupied
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