Intermarketing Ltd. 60204007 사용자 설명서
26
Landauer
Aurion
Aurion
TM
Reference Guide
Chapter 12. Troubleshooting
Web Site Problem
Solution
Web site not responding
Close and then reopen your browser to log-in and continue your task.
Communication with the web site is required to configure the display
unit and transfer data from the display unit to the web site. To enable
each computer to successfully communicate with the Aurion functions
on Landauer’s web site, upon initial log-in and selection of the
Configuration or Data Transfer links on Aurion’s sidebar menu,
software is downloaded from the web site and installed on each
personal computer. Administrative privilege is required to allow
installation of the software on each of your computers used to
communicate with the web site. If you receive this message from
Landauer’s web site, contact your network/information services
administrator for assistance.
unit and transfer data from the display unit to the web site. To enable
each computer to successfully communicate with the Aurion functions
on Landauer’s web site, upon initial log-in and selection of the
Configuration or Data Transfer links on Aurion’s sidebar menu,
software is downloaded from the web site and installed on each
personal computer. Administrative privilege is required to allow
installation of the software on each of your computers used to
communicate with the web site. If you receive this message from
Landauer’s web site, contact your network/information services
administrator for assistance.
Equipment Malfunction
Dosimeter Problem
Solution
Validity error
The dosimeter is automatically disabled and must be returned to
Landauer.
Landauer.
Physical damage
Return to Landauer
Smart Card Problem
Solution
Damaged/No communication
Discard smart card and request replacement.
Display Unit Problem
Solution
Battery/Memory
With display unit out of the charger, turn unit off by pressing [F4] and
then [0]. Plug in the charger and place the display unit in the charger.
Charge the unit for a minimum of 12 hours before use for the first time.
Thereafter, charge the unit for a minimum of one hour.
then [0]. Plug in the charger and place the display unit in the charger.
Charge the unit for a minimum of 12 hours before use for the first time.
Thereafter, charge the unit for a minimum of one hour.
Broken display
Return to Landauer
Digit missing
Return to Landauer
Check the connection from the display unit to the personal computer
COM port. Display unit must be turned on with the “Ready” message
or the “Upload Reader” reminder message on the display unit screen.
If the problem persists, call Landauer.
COM port. Display unit must be turned on with the “Ready” message
or the “Upload Reader” reminder message on the display unit screen.
If the problem persists, call Landauer.
You do not have sufficient
privileges to complete this
installation for all users of
the machine. Log on as
administrator and then retry
this installation.
privileges to complete this
installation for all users of
the machine. Log on as
administrator and then retry
this installation.
or
INF Install failure. Reason:
Access is denied.
Access is denied.
Will not communicate
with web site
with web site