BlackBerry 9800 PRD-33326-009 사용자 설명서

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network.
• Verify that your wireless service plan includes phone or voice services.
• If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your

fixed dialing list or turn off fixed dialing.

• If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone

number, including the country code and area code, for your contact.

• If you are not receiving calls, verify that call blocking and call forwarding are turned off.
• Your device or your SIM card might support more than one phone number, even if you only have one phone number.

Verify that your phone number is set as your active phone number.

• If you have more than one phone number associated with your device, verify that the phone number that you want to

make calls from and receive calls to is set as your active phone number.

If your BlackBerry® device uses a SIM card, try changing the phone number on your SIM card to change how your phone
number appears in the Phone application.

1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Advanced System Settings > SIM Card.
3. Highlight the phone number.
4. Press the 

 key > Edit SIM Phone Number.

5. Type your phone number.
6. Click OK.

Try performing the following actions:

• If you have more than one phone number associated with your BlackBerry® device and you are trying to check your

voice mail using a shortcut key, your device calls the voice mail access number for your active phone number. Check the

voice mail for your alternate phone number.

User Guide

Phone

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