HP 6000WLAN 사용자 설명서

Troubleshooting and Maintenance
Troubleshooting Techniques

108

Reference GuideStartup Guide

•

  If you’re using Windows 98, use the Memory Troubleshooter in Windows Help: click

Start, Help.

•

  If you are having memory problems while running MS-DOS programs, use the

MS-DOS Troubleshooter in Windows Help: click Start, Help.

•

  Not all third-party memory cards have been tested for use with the computer. Please

check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and
tested memory cards.

•

  Test your computer’s memory with the e-DiagTools diagnostics. See “Testing the

Hardware” on page 120.

•

  Make sure your computer is using only PC-133 or higher memory (RAM) modules.

Modem Problems

•

  Check for excess static or noise on a line reduces the overall transmission speed. If

necessary, contact your telephone company about fixing this type of problem.

•

  If you’re dialing internationally, line noise is often a problem that’s difficult or

impossible to eliminate.

•

  If you have call-waiting, disable it— your telephone company can provide

instructions. It can cause symptoms similar to static.

•

  Eliminate extra connections in the line. If possible, connect directly to the wall jack.

•

  Try another telephone line, preferably one normally used for a fax machine or

modem.

•

  Check all cables and connections.

•

  Connect a standard telephone to the phone line and make sure the line is working.

•

  Make sure someone else isn’t using the same phone line.

•

  Try another telephone line, preferably one normally used for a fax machine or

modem.