Havenlock INC HL2FOB001 사용자 설명서

Make sure you have fully charged the unit and 

inserted the backup batteries. Press the Admin 

Button under the control panel hood and the LED 

should illuminate. If not, please contact us at 

support@havenlock.com and we will help you out.

Be sure to visit our detailed installation guide at 

https://install.havenlock.com that will walk you 

through various scenarios involving uncommon 

door and threshold sizes. In most cases this fixes 

the situation, but if you still need help, contact us!

HAVEN is designed to be “always on” so that it is 

ready to receive commands from bluetooth devices. 

After several minutes it will go into a power saving 

mode but will always be on. 

The foot pedal is designed to be pressed at a 

certain angle to prevent false locking by children or 

pets. Try pressing close to the top of the pedal, 

inward with your toes first. This can take some 

practice to get it right.

To factory reset your HAVEN (restore original 

firmware and disconnect all devices) you have to 

hold down both the admin (B) and reset button (R) 

and release the reset button while still holding the 

admin button for 10 seconds. This process will take 

about a minute or so to complete.

If the pairing process fails, you may need to reset 

everything to try again. On HAVEN, hold the Admin 

Button for 10 seconds until the LED flashes green. 

On the Key Fob, hold the Lock button for 10 

seconds, and on the App edit the settings for your 

paired lock and delete it from your list. Try the 

pairing process again and repeat as necessary.

If the LED on your Fob is not lighting when you 

press either button, you could have a dead battery. 

Contact us at support@havenlock.com and we can 

help you out.

Below are some common issues you might encounter while installing or operating your HAVEN Connect. If you do not see your 

issue below, contact us at 

support@havenlock.com.

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