Bose Corporation 419811 사용자 설명서

E N G L I S H - 2 3

T R O U B L E S H O O T I N G

Problem

What to do

Headphones do not

power on

• Power on the headphones (see page 9).
• Charge the battery.

Headphones do not

connect with Bluetooth®

device

•  Disconnect the back-up audio cable.
•  Disconnect the USB charging cable.
•  On your Bluetooth device:

Turn the Bluetooth feature off and then on.

Delete your Bose® QuietControl® headphones from the

Bluetooth list on your device. Pair again.

• Move your Bluetooth device closer to the headphones and away

from any interference or obstructions.

• Pair a different Bluetooth device (see page 14).
• Visit owners.Bose.com/QC35 to see how-to videos

(US and Canada only).

•

Clear the headphone pairing list: Slide to and hold for 10

seconds. Delete your Bose® QuietControl® headphones from the

Bluetooth list on your device. Pair again.

Headphones do not pair

with NFC

•  Make sure your device supports Bluetooth pairing via NFC.
•  Unlock your device and turn on the  Bluetooth and NFC features.
•  Tap the NFC touchpoint on the back of your Bluetooth device to

the NFC touchpoint on the headphones.

No sound

• Power on the headphones and charge the battery.
• Increase the volume on your headphones, your Bluetooth device

and music source.

• Slide to and release to hear the connected device. Make sure

you are using the correct device.

• Move your Bluetooth device closer to the headphones and away

from any interference or obstructions.

•  Use a different music source.
•  Pair a different Bluetooth device (see page 14).
•  If two Bluetooth devices are connected, pause your other

device first.

• If two Bluetooth devices are connected, move the devices within

range of the headphones (30 ft. or 10 m).

Poor sound quality

•  Use a different music source.
•  Pair a different Bluetooth® device.
•  Disconnect the second device.
•  Move your Bluetooth device closer to the headphones and away

from any interference or obstructions.