Etekcity Corporation ESO15-TB 사용자 설명서

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Troubleshooting
Q: Why aren’t my outlets connecting?
•  During the setup process, you must be connected to a secure 
2.4GHz WiFi network.
•  Make sure the WiFi password you entered is correct.
•  Try moving your router closer to your smart outlet (164 ft/50 m 
visible range is best).
•  Make sure you don’t have too many devices connected to your 
router (10 or fewer is best).
•  Close and reopen the VeSync app.
•  Clear your VeSync app cache. 
•  Reset your smart outlet (see Factory Resetpage 50).
Q: How do I change my WiFi network to a 2.4GHz WiFi network?
•  Most dual-band routers support both 2.4G and 5G networks. Select 
the WiFi name that does not end in “_5G”.
•  If your phone is attempting to connect to the 5G network, try 
“forgetting” or temporarily disabling the 5G network.
•  If you are unsure, or if the 2.4G and 5G networks do not have 
separate names, please contact your internet service provider.
Q: I can’t find the “VeSync” access point during configuration.
•  Press and hold the power button on the smart outlet for 5 seconds. 
The “VeSync” access point will appear in your list of available WiFi 
connections.