Zhuhai Pantum Electronics Co. Ltd 5103MFP 사용자 설명서
Black vertical
stripes
stripes
• The reflective glass of the laser inside the printer is dirty.
• The paper path is dirty.
• If black vertical stripes appear when copying or scanning, the scanner or
the platen glass may be dirty.
the platen glass may be dirty.
• Scanner Light bulb has smudges.
• The scanner is damaged.
• Clean the feed path of printer.
• Clean the scanner or the platen glass.
Black
background(gray
background)
background(gray
background)
• The print media that does not meet usage specification is used. For
example, the media is damp or too rough.
example, the media is damp or too rough.
• Dirty toner cartridge
• Damaged inner parts of toner cartridge.
• The paper path is dirty.
• The transfer voltage inside the printer is abnormal.
• Scanning exposure.
• If black background or gray background appears when copying and
scanning, the platen glass may be dirty.
scanning, the platen glass may be dirty.
• Please use the print media within the specification range.
• Clean or replace toner cartridge
• Clean the paper path inside the printer.
• Please close the cover on the manuscript, and then carry out
copying and scanning.
copying and scanning.
• Clean the platen glass.
Cyclical traces
appear
appear
• Dirty toner cartridge.
• Damaged inner parts of toner cartridge.
• The fuser component is damaged.
• Clean or replace toner cartridge
• Please contact customer services center to replace to a new
fuser assembly.
fuser assembly.
Skewed pages
• The printer paper isn't put properly.
• The feed channel of the printer is dirty.
• Make sure the print paper is placed correctly.
• Clean the paper path inside the printer.
Wrinkled paper
• The printer paper isn't put properly.
• The print media does not meet the usage specification.
• The feed channel of the printer is dirty.
• The fuser component is damaged.
• Make sure the print paper is placed correctly.
• Please use print media within the specification range.
• Clean the paper path inside the printer.
• Please contact customer services center to replace to a new
fuser assembly.
fuser assembly.
The back of the
printout is dirty
printout is dirty
• Dirty toner cartridge
• The transfer roller inside the printer is dirty.
• The transfer voltage inside the printer is abnormal.
• Clean or replace toner cartridge
• Clean the internal transfer part of the printer.
Whole page dark
• Toner cartridge is improperly installed.
• Inner damage of toner cartridge.
• Abnormal internal charging of machine or the toner cartridge is not
charged.
charged.
• If all-black image appear when copying and scanning, maybe it is scanning
exposure, and the cover on the manuscript is not properly closed.
exposure, and the cover on the manuscript is not properly closed.
• The scanner is damaged.
• Install ink cartridge correctly.
• It is suggested to replace the original toner cartridge.
• Please close the cover on the manuscript, and then carry out
copying and scanning.
copying and scanning.
The toner does not
adhere to the paper
adhere to the paper
• The print media that does not meet usage specification is used. For
example, the media is damp or too rough.
example, the media is damp or too rough.
• The inside of the printer is dirty.
• Toner cartridge is damaged.
• The parts inside the printer are damaged.
• Please use printing medium within the specification scope, and
use manual feed tray for printing in case of special medium.
use manual feed tray for printing in case of special medium.
• Clean the inside of the printer.
• It is suggested to replace the original toner cartridge.
Horizontal stripes
• The toner cartridge is not installed correctly.
• The toner cartridge may be damaged.
• The parts inside the printer are damaged.
• Install ink cartridge correctly.
• It is suggested to replace the original toner cartridge.