Apple Xsan Volume license D3370ZM/A 사용자 설명서
제품 코드
D3370ZM/A
19
Technology Overview
Xsan
Xsan
Support and Training
Xsan comes with 90 days of toll-free telephone support for installation, launch, and
basic troubleshooting, as well as lifetime access to Apple’s online support resources,
such as the AppleCare Knowledge Base and discussion forums. In addition, to keep
critical data available day and night, you can purchase the AppleCare Xsan Support
plan for round-the-clock support.
basic troubleshooting, as well as lifetime access to Apple’s online support resources,
such as the AppleCare Knowledge Base and discussion forums. In addition, to keep
critical data available day and night, you can purchase the AppleCare Xsan Support
plan for round-the-clock support.
AppleCare Xsan Support
AppleCare Xsan Support delivers a year of priority phone and email support
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for your
storage deployment. You’ll have direct access—24 hours a day, 7 days a week—to
Apple’s dedicated Xsan Support team. These experts provide in-depth problem-
solving assistance with Xsan and RAID Admin software, including support for migra-
tion to Xsan upgrades purchased during the support period. They also troubleshoot
Apple hardware
Apple’s dedicated Xsan Support team. These experts provide in-depth problem-
solving assistance with Xsan and RAID Admin software, including support for migra-
tion to Xsan upgrades purchased during the support period. They also troubleshoot
Apple hardware
5
running Xsan, as well as interconnectivity between Power Mac,
Xserve, and Xserve RAID systems, including Apple-qualified Fibre Channel switches.
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A separate AppleCare Xsan Support agreement must be purchased for each copy of
Xsan software in your network.
Xsan software in your network.
Because Apple hardware and software are uniquely integrated, there’s just one place
to go for help. Apple offers convenient, cost-effective service and support products:
the AppleCare Protection Plan for Mac computers and the AppleCare Premium Service
and Support Plan for Xserve and Xserve RAID systems. When you combine AppleCare
Xsan Support with these AppleCare products, experts can help you troubleshoot
your entire Apple storage solution—and even set up a repair—with a single call. To
keep video workflows running smoothly, video professionals can purchase AppleCare
Professional Video Support to cover Apple video production solutions. And for IT
department–level support, network administrators can choose from three levels of
Mac OS X Server Software Support.
to go for help. Apple offers convenient, cost-effective service and support products:
the AppleCare Protection Plan for Mac computers and the AppleCare Premium Service
and Support Plan for Xserve and Xserve RAID systems. When you combine AppleCare
Xsan Support with these AppleCare products, experts can help you troubleshoot
your entire Apple storage solution—and even set up a repair—with a single call. To
keep video workflows running smoothly, video professionals can purchase AppleCare
Professional Video Support to cover Apple video production solutions. And for IT
department–level support, network administrators can choose from three levels of
Mac OS X Server Software Support.
For more information, visit www.apple.com/support/products.
Training and Certification
Apple offers a comprehensive lineup of instructor-led courses, as well as related
certification programs. From application basics to advanced network management,
these high-quality courses combine lectures, demonstrations, and hands-on exercises.
Classes are taught by Apple Certified Trainers—either at an Apple Authorized Training
Center or, by special arrangement, onsite at your business or institution.
certification programs. From application basics to advanced network management,
these high-quality courses combine lectures, demonstrations, and hands-on exercises.
Classes are taught by Apple Certified Trainers—either at an Apple Authorized Training
Center or, by special arrangement, onsite at your business or institution.
For more information, visit www.apple.com/training.