HP P4300 G2 16TB MDL SAS BK715B 사용자 설명서

Technology Services for increased uptime, productivity and ROI
TRUST HP storage technology experts for every level of service and support. Our integrated portfolio of
Services for storage help customers reduce costs, optimize data, streamline storage management, and
improve backup and recovery. Capitalizing on HP Storage Systems' capabilities requires a service partner
who understands your increasingly complex environment. Team with the people who know HP
infrastructure hardware and software best-the experienced professionals at HP Services.

Protect your business beyond warranty
Warranty protects against manufacturer defects, however warranty uplifts, such as HP Care Pack Services
protect the business-by reducing downtime risks and providing operational consistency for mission-
critical and standard business computing.

What HP Storage Technology Services can do for you
HP Storage Technology Services can help you design, deploy, test, integrate, support, and manage IT and
infrastructure solutions. HP storage lifecycle support services offers a full spectrum of customer care-
from technology support to complex migrations to complete managed services.

Choose the right level of support, deployment and integration services
HP support recommendations are designed to help you enhance technology operations and lower risk-and
make it easier for you to seek the right balance between affordability and service-level commitments.
Depending on your individual support needs, choose from three levels of care that cover the entire
lifecycle to better address your needs-Optimized Care, Standard Care, and Basic Care. If none of our
support recommendations meet your needs, we can tailor a service solution for your unique support
requirements. Only HP brings together deep expertise, proactive and business critical support and a strong
partner network-plus, a full set of infrastructure services designed to power a Converged Infrastructure.

 

Choose either:

HP Critical Advantage Level 3 Service-Choose this service when you need an end-to-end infrastructure
support solution that encompasses server, operating system, hypervisor, storage, and network. It's the
level of support well suited for business-critical applications running on virtualized and x86
infrastructures. 

Or:

3-Year HP Critical Service-Designed for environments where downtime cannot be tolerated, HP monitors
your environment around-the-clock, 365 days a year. We implement improvement projects to mitigate
risks and reduce incidents. If outages do occur, they are addressed immediately with access to our
dedicated critical support escalation resources.

 

Choose either:

HP Critical Advantage Level 2 Service-Opt for end-to-end infrastructure support including server,
operating system, hypervisor, storage, and network in an environment running business critical
applications on virtualized and x86 infrastructures. 

Or:

Service and Support, HP Care Pack, and Warranty Information

DA - 13552   North America — Version 23 — October 19, 2012

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