TP-LINK TD-8616 사용자 설명서

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Troubleshooting
Once the modem is reset, the current settings will be lost and you 
will need to reconfigure the modem. We strongly suggest you back 
up the current settings before resetting the modem.
With  the  modem  powered  on,  use  a  pin  to  press  and  hold  the 
RESET button on the rear panel for 5 seconds before releasing it.
T1.How can I restore my modem’s configuration to its factory 
default settings?
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Click Connect.
www.tp-link.com
TP-LINK TECHNOLOGIES CO., LTD.
Technical Support
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Click Close to finish the setup.
Click Broadband (PPPoE).
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Enter the User name and Password given by your ISP, and 
type a Connection name to identify your connection, then 
click Connect.
For the advanced configurations, please refer to the User Guide on the Resource CD provided, or log on to www.tp-link.com -> select your region 
-> search for the product -> User Guide  can be  found under the “Download” tab on the product page.
For all other technical support, please contact us by using the following details:
UK
Singapore
Global
Tel: +86 755 2650 4400
Fee: Depending on rate of different carriers, IDD.
E-mail: support@tp-link.com
Service time: 24hrs, 7 days a week
Tel: +65 6284 0493
Fee: Depending on rate of different carriers.
E-mail: support.sg@tp-link.com
Service time: 24hrs, 7 days a week
Tel: +44 (0) 845 147 0017
Fee: Landline: 1p-10.5p/min, depending on 
the time of day. Mobile: 15p-40p/min, 
depending on your mobile network.
E-mail: support.uk@tp-link.com
Service time: 24hrs, 7days a week
Germany / Austria 
Tel :+49 1805 875 465 (German Service)
        +49 1805 TPLINK
        +43 820 820 360
Fee: Landline from Germany: 0.14EUR/min. 
         Landline from Austria: 0.20EUR/min.
E-mail: support.de@tp-link.com
Service Time: Monday to Friday, 09:00 to 12:30 and
13:30 to 18:00. GMT+1 or GMT+2 ( DST in Germany)
* Except bank holidays in Hesse 
USA / Canada
Toll Free: +1 866 225 8139
E-mail: support.usa@tp-link.com(USA)
              support.ca@tp-link.com(Canada)
Service time: 24hrs, 7days a week
Malaysia
Toll Free: 1300 88 875 465 
E-mail: support.my@tp-link.com
Service time: 24hrs, 7days a week
Russian Federation
Tel: 8 (499) 754 5560(Moscow NO.)
        8 (800) 250 5560 (Toll-free within RF)
E-mail: support.ru@tp-link.com
Service time: From 10:00 to 18:00 (Moscow time)
*Except weekends and holidays in RF
Tel: (+62 ) 021 6386 1936
Fee: Depending on rate of different carriers.
E-mail: support.id@tp-link.com
Service time:  Sunday to Friday, 09:00 to12:00; 
13:00 to18:00  *Except public holidays
Switzerland
Tel: +41 (0)848 800 998 (German Service)
Fee: 4-8 Rp/min, depending on rate of different time.
E-mail: support.ch@tp-link.com
Service time: Monday to Friday, 09:00 to 12:30 and 
13:30 to 18:00. GMT+ 1 or GMT+ 2 (DST)
Indonesia
Australia / New Zealand
Turkey
Tel:  NZ 0800 87 5465(Toll Free)
        AU 1300 87 5465(Depending on 1300 policy.)
E-mail: support.au@tp-link.com (Australia)
              support.nz@tp-link.com (New Zealand)
Service time: 24hrs, 7 days a week
Tel: 0850 72 444 88(Turkish Service)
Fee: Depending on rate of different carriers. 
E-mail: support.tr@tp-link.com
Service time: 09:00 to 21:00 , 7days a week
Italy
Tel:  +39 023 051 9020
Fee: Depending on rate of different carriers.
E-mail: support.it@tp-link.com
Service time: Monday to Friday, 09:00 to 13:00; 
14:00 to 18:00
Ukraine
Tel: 0800 505 508
Fee: Free for Landline; Mobile: Depending on rate 
of different carriers.
E-mail: support.ua@tp-link.com
Service time: Monday to Friday, 10:00 to 22:00 
Toll Free: 0800 608 9799(Portuguese Service)
E-mail: suporte.br@tp-link.com
Service time: Monday to Friday,09:00 to 20:00; 
Saturday, 09:00 to 15:00
Brazil
Poland
Tel: +48 (0) 801 080 618 
        +48 223 606 363 (if calls from mobile phone)
Fee: Depending on rate of different carriers.
E-mail: support.pl@tp-link.com
Service time: Monday to Friday, 09:00 to 17:00. GMT+1 or 
GMT+2 (DST)
For more troubleshooting help, go to http://www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to
http://www.tp-link.com/en/support/download
France
Tel: 0820 800 860 (French service)
Fee: 0.118 EUR/min from France
Email: support.fr@tp-link.com
Service time: Monday to Friday, 09:00 to 18:00 
*Except French Bank holidays
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For more details about Troubleshooting 
and Technical Support contact information, 
please log on to our Technical Support 
website:
http://www.tp-link.com/en/support
The User name and Password 
displayed here are given by your ISP, 
which you have entered in previous 
step.
Connect to the Internet
( Here we use Windows 7 as an example. )
T3. What can I do if I cannot access the Internet?
1)      Check your cables and make sure they are all plugged in 
          securely, including the telephone line, Ethernet cables and 
          power adapter.
2)      Check to see if you can log on to the web management page 
          of the modem. If you can, try the following steps. If you cannot, 
          please configure your computer’s IP address referring to the 
          User Guide: Chapter 3 Quick Installation Guide, then try to see 
          if you can log on to the web management page of the Modem.
3)     Try to configure your modem once again by following the 
         instructions in the previous steps of the QIG.
5)      Please feel free to contact our Technical Support if the problem 
          still exists.
T2. What can I do if I forget my password?
1)     Restore the modem’s configuration to its factory default
         settings. If you don’t know how to do that, please refer to 
         section T1.
2)     Use the default user name and password: admin, admin.
3)      Please enter the VPI, VCI values provided by your ISP referring to 
          the User Guide: Chapter 4.2.1 WAN Setting. If there are any 
          mistakes, please correct the settings and try again.
4)      If you still cannot access the Internet, please restore your modem 
          to its factory default settings and reconfigure your modem
          following the instructions in this QIG. 
Record the information here:
User name: 
Password: 
To connect to the Internet next time, 
click the icon           or          at the bottom 
of your screen in your system tray, and 
then  click  the  connection  you  just 
created.
ADSL