Avaya IPO R9 3RD PARTY IP ENDPT 20 ADI LIC 275614 사용자 설명서
제품 코드
275614
Product Description
IP Office 9.0
IP Office 9.0
© 2014 AVAYA All rights reserved.
Page 262
Issue 27.02.0 (Monday, January 06, 2014)
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Centralized call log is supported in the SCN when using hotdesking (1400, 1600, 9600, T3 and Avaya
one-X™ Portal for IP Office).
one-X™ Portal for IP Office).
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Consistency between desktop telephones and user productivity application (1400, 1600, 9600, T3 and
Avaya one-X™ Portal for IP Office).
Avaya one-X™ Portal for IP Office).
Description
IP Office keeps a record of calls made and received, including unanswered calls. Details are store for both
users (maximum 30 entries) and hunt groups (maximum 10 entries). The method of operation varies
according to the phone type but in all cases the call records can be used for return calls.
IP Office keeps a record of calls made and received, including unanswered calls. Details are store for both
users (maximum 30 entries) and hunt groups (maximum 10 entries). The method of operation varies
according to the phone type but in all cases the call records can be used for return calls.
A centralized call log is supported by 1400, 1600 and 9600 Series telephones (not 1403 or 1603/1603SW) and
Avaya one-X™ Portal for IP Office (leading to consistency between the two). 5400 Series and 5600 Series call
logs are stored on the phone.
Avaya one-X™ Portal for IP Office (leading to consistency between the two). 5400 Series and 5600 Series call
logs are stored on the phone.
Avaya one-X™ Portal for IP Office accesses the centralized call log and therefore presents a record of all calls
even if the user’s PC is switched off when a call is received. Call log entries can be added to the personal
directory.
even if the user’s PC is switched off when a call is received. Call log entries can be added to the personal
directory.
Avaya one-X™ Portal for IP Office can display call histories for all calls, missed calls, inbound calls and
outbound calls. Entries in the call history can be used for return calls, sorted and added to the Avaya one-X™
Portal for IP Office local directory or speed dials.
outbound calls. Entries in the call history can be used for return calls, sorted and added to the Avaya one-X™
Portal for IP Office local directory or speed dials.
Language
Avaya digital and IP phone menus and displays are available in many languages and usually the system default
setting will be applicable to all telephones, however it is possible to have language set on an extension by
extension basis, this will also change the language of menus for IP Office Voicemail.
setting will be applicable to all telephones, however it is possible to have language set on an extension by
extension basis, this will also change the language of menus for IP Office Voicemail.
Centralized Personal Directory
Feature
The IP Office Personal Directory is a list of up to 100 numbers and associated names stored centrally in the
system for a specific user. A directory entry can be used to label an incoming call on a caller display telephone
or on a PC application. The directory also gives a system wide list of frequently used numbers for speed dialing
via Avaya one-X™ Portal for IP Office or a feature phone with a suitable display.
system for a specific user. A directory entry can be used to label an incoming call on a caller display telephone
or on a PC application. The directory also gives a system wide list of frequently used numbers for speed dialing
via Avaya one-X™ Portal for IP Office or a feature phone with a suitable display.
For example "Mr Smith" can be displayed when a known Caller ID is received. A user can also select "Mr
Smith" in the Directory List in Avaya one-X™ Portal for IP Office or on a display phone to speed dial this
number.
Smith" in the Directory List in Avaya one-X™ Portal for IP Office or on a display phone to speed dial this
number.
Benefit
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The user has a personal directory independent from the phone (1400, 1600, 9600 and T3 only) at
which they are is logged in
which they are is logged in
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The personal directory is always synchronized between telephone and Avaya one-X™ Portal for IP
Office.
Office.
Description
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The personal directory capability allows up to 100 entries per telephony user.
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The system limit is:
o
10800 for IP Office 500 and IP Office 500V2.
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3600 for IP Office 412.
o
1900 for IP Office 406 V2.
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All entries may be added, deleted or modified by Manager, Avaya one-X™ Portal for IP Office, a
telephone, or an external service.
telephone, or an external service.
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The personal directory data is sent/updated whenever the user is logged in a SCN.