Avaya IPO R9 SIP TRNK 5 PLDS LIC 273942 사용자 설명서
제품 코드
273942
Product Description
IP Office 9.0
IP Office 9.0
© 2014 AVAYA All rights reserved.
Page 413
Issue 27.02.0 (Monday, January 06, 2014)
Call Summary Report:
Agent Time Card Report:
Supervisor Wallboard
Customer Call Reporter provides a browser-based wallboard that can be used in businesses who want to
display key statistics in a group area, such as on an LCD television screen.
display key statistics in a group area, such as on an LCD television screen.
The wallboard has the ability to display all the statistics currently available within Customer Call Reporter, but
can also provide two additional new features:
can also provide two additional new features:
·
A scrolling message board, for important messages during the course of the working day
·
A standings or "leader" board, which displays the top agents for a particular activity during the day
In addition to this, the wallboard can also be customized with the company’s logo and colors. Also, there is no
limit to the number of statistics that can be displayed (caution: adding too many statistics may cause the
displayed statistics to be too small to be viewed reasonably).
limit to the number of statistics that can be displayed (caution: adding too many statistics may cause the
displayed statistics to be too small to be viewed reasonably).
Wallboard Requirements
·
The wallboard can run on all the supported browsers for Customer Call Reporter.
·
Microsoft Silverlight is a required plug in that can be downloaded before starting the wallboard.