Lenovo TS 440 70AQ000BUX 사용자 설명서

© Lenovo

(S-RD640TS) November 2013

®

®

 

Upgrade options for 3-year base warranty models
Next Business Day (NBD) 9x5
4-year Onsite Next Business Day  

5WS0F15470

9x5x4 (x4: 4-hour Onsite Response Time) 
3-year Onsite 9x5x4 Hour Response  

5WS0D73787

4-year Onsite 9x5x4 Hour Response Hour Response  

5WS0D73791

24x7x4
3-year Onsite 24x7x4 Hour Response Hour Response  

5WS0D73789

4-year Onsite 24x7x4 Hour Response Hour Response  

5WS0D73792

9x5x4 + Priority Technical Support
3-year Onsite 9x5x4 Hour Response + Priority Technical Support  

5WS0F15423

24x7x4 + Priority Technical Support
3-year Onsite 24x7x4 Hour Response + Priority Technical Support  

5WS0F15414

Priority Technical  Support
3-year Priority Technical Support  

5WS0E76457

4-year Priority Technical Support  

5WS0E76482

•

 24 hours a day, 7 days a week, including nights and weekends

• Once the need for on-site presence is confi rmed, an on-site technician is dispatched to arrive within 4 hours.
• Best coverage for business critical work loads
9x5x4: 4 Hour Onsite Response Time in 9x5 Service Window 

• Once the need for on-site presence is confi rmed, an on-site technician is dispatched to arrive within 4 hours.
24x7x8: 8 Hour Onsite Response Time in 24x7 Service Window 

• 24 hours a day, 7 days a week, including nights and weekends
• Once the need for on-site presence is confi rmed, an on-site technician is dispatched to arrive within 8 hours.
Priority Technical  Support
Lenovo’s Priority Technical Support provides direct access to an advanced level technician supporting all of 
hardware, operating system and software needs related to server issues, available 24 hours a day, 7 days a 
week. 

Retain drive (hard drive or SSD) and confi dential data if the drive must be replaced. 

To confi rm if 4hr services are available in a specifi ed location, please use ThinkServer Service Availability Tool:

 

http://www.lenovo.com/services_warranty/us/en/locator.html

Once purchased, to activate the location of your 4hr/8hr ThinkServer Service,  please use ThinkServer Service 
Activation page:

 http://www.lenovo.com/activation

The TopSeller™ services are designed to make selling the popular services with TopSeller systems faster and easier. Channel partners should always use Top-
Seller services with TopSeller systems. TopSeller services part numbers typically provide enhanced discounts and incentives for channel partners. The TopSeller 
service delivered to the customer is identical to the service delivered using a standard service part number. In situations where a desired service is not offered 
under a TopSeller service part number or the sale requires a special bid process, use available standard service part numbers.
   
TopSeller services should always be offered by channel business partners with TopSeller hardware, unless the sale requires special bid pricing or the desired 
service is not offered as a TopSeller service part.

For more information see: