Tandberg Data StorageLoader 2U LTO, 1 x 20 LTO-3 052103 사용자 설명서

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Make sure that the library is not oriented on its side.



Make sure that the library has the latest version of firmware installed. 

Firmware upgrade instructions begin on 

.



If you are unable to resolve the problem, use the Remote Management 

Utility to obtain a diagnostic log from the library immediately after the 

error is reported (see 

). Alternatively, you can use FTP 

(via the Ethernet port) to obtain a diagnostic log from the library (see 

). Tandberg Data Corporation Technical Support can examine 

the log to determine the nature of the reported error. 

✔

Tape Drive Configuration. Ensure that the Drive Configuration 

(Drive/Drive Configuration) matches the tape drive(s) installed.



If you have only one tape drive installed, the configuration must reflect 

one tape drive. The second, empty tape drive bay must indicate No Drive. 

✔

Firmware level. Make sure that your library and tape drive(s) contain the 

latest versions of firmware. 



To check the library’s code level, see 

. 



To check the tape drive’s code level, see 

. 



To determine whether you have the latest versions, check the Tandberg 

Data Corporation web site at 

.

Refer to the tape drive’s Product Manual for detailed troubleshooting 

information (see 

). If you have been 

successfully operating the backup software and library in the past, but are now 

experiencing problems reading and writing data, check the following:

✔

Write-protect switch. If you are writing data, make sure that the cartridge is 

write-enabled.

✔

Cartridge type. Use the appropriate cartridges for your tape drive(s). See 

 for information about selecting cartridges.

✔

Cartridge age. If the cartridge has been in use for a long time or if it has been 

used frequently, try using a new cartridge.

✔

Cleaning. Clean the tape drive(s) as described on 

does not cover the opening

write-enabled

covers the opening

write-protected