Samsung BN59-01012A 데이터 시트

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07

Appendix

Symptom

Check/Remedy

No HDMI output.

•  Check the connection between the TV and the HDMI jack of the product.
•  Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution.

Abnormal HDMI output 

screen.

•  If random noise appears on the screen, it means that TV does not support HDCP 

(High-bandwidth Digital Content Protection).

DLNA function
I can see folders shared 

through DLNA, but I 

cannot see the files.

•  DLNA shows only files corresponding to the Photo, Music, and Movie files. Files 

that do not correspond to these categories may not be displayed.

Video is played 

intermittently.

•  Check if the network is stable. 
•   Check if the network cable is properly connected and if the network is not 

overloaded. 

The DLNA connection 

between the TV and PC is 

unstable.

•   IP addresses under the same subnetwork should be unique, otherwise IP collision 

can results in such a phenomenon. 

•   Check if you have a firewall enabled. 

If so, disable the firewall function.

BD-LIVE
I cannot connect to the 

BD-LIVE server.

•  Test whether the network connection is active by using the Network Status 

function.

•   Check whether a USB memory device is connected to the product.
•  The memory device must have at least 1GB of free space to accommodate the 

BD-LIVE service. 

You can check the available size in BD Data Management. (See page 30)

•  See if the BD-LIVE Internet Connection option is set to Allow(All). 
•  If all above fails, contact the contents provider or update to the latest firmware.

When using the BD-LIVE 

service, an error occurs.

•  The USB memory device must have at least 1GB of free space to accommodate the 

BD-LIVE service. 

You can check the available size in BD Data Management. (See page 30)

| NOTES |

 

When the factory default settings are restored, all stored user BD data is deleted.