Wacom Intuos - 5 사용자 설명서

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TROUBLESHOOTING TABLES

If you encounter problems with your Intuos5 tools or tablet, see the following tables.  Your problem may be 
described here, and you can try the solution offered.  Check the tablet Read Me file for the latest 
information updates.

For additional information, visit the Wacom web site at http://www.wacom.com.

GENERAL PROBLEMS

The computer does not have 
an available USB port.

Check if there is an available USB port on a USB hub.  If not available 
you will need to add a USB hub or USB card.

A tablet status LED does not 
illuminate.

Verify that the tablet USB cable is properly connected to the tablet and 
to an active USB port.  

If connecting to a USB hub device, make sure the hub is connected to 
an active USB port and that the hub is active.  

Try also connecting to another USB port or using another USB cable.

If using Intuos5 in wireless mode, see also 

The computer does not go to 
sleep.

When you are not using your Intuos5 tool(s), remove them from the 
tablet surface or the tablet will continue to send data, keeping the 
computer awake.

Note: Because some metallic or other conducting objects can also 

cause the tablet to send data, it is best to keep the tablet 
surface clear of all objects when not in use.

The screen cursor is very 
erratic or “jumps” around 
when using the tablet.

On rare occasions the tablet may receive interfering radio frequencies 
from a computer monitor or nearby AM radio station.  If you notice 
interference from a monitor, try moving the tablet at least six (6) inches 
away from the monitor, or change the monitor refresh rate or monitor 
resolution.