HP OpenView Storage Data Protector B6960-96008 사용자 설명서

Integrating Oracle and Data Protector

Troubleshooting

Chapter 1

117

General Troubleshooting

Data Protector reports “12:8422” error when using Data
Protector Oracle integration after an upgrade of Oracle 8i to
Oracle 9i

Problem

After Oracle 8i is upgraded to Oracle 9i, the following error is returned
during the configuration of Oracle instance or during the backup:

*RETVAL*8422

Action

Rename the Oracle 8i

svrmgrl

binary to something else so that Data

Protector will not find it. The Oracle upgrade process from Oracle 8i to
Oracle 9i does not remove the Oracle 8i

svrmgrl

binary, rather it

changes its permissions. Once the

svrmgrl

binary is renamed, Data

Protector will use Oracle 9i

sqlplus

, as it should, to complete the

operations correctly.

Checking Prerequisites Related to the Oracle Side
of the Integration on UNIX Systems

For more detailed information about how to perform any of the following
procedures, see the Oracle documentation.

1. Verify that you can access the Oracle target database and that

it is opened as follows:

Export

<ORACLE_HOME

> and

<DB_NAME>

as follows:

• if you are using an sh - like shell, enter the following commands:

ORACLE_HOME="<ORACLE_HOME>

export ORACLE_HOME

DB_NAME="<DB_NAME>

export DB_NAME

• if you are using a csh - like shell, enter the following commands:

setenv ORACLE_HOME "<ORACLE_HOME>

setenv DB_NAME "<DB_NAME>