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Database Items and Calculations
CentreVu® CMS R3V8 Database Items and Calculations
Search values and calculations
2-227
Call disposition
and row search
values cross-
reference
and row search
values cross-
reference
2
Call disposition and
row search table of
values
row search table of
values
2
Use the following table to identify how
CentreVu CMS stores Call
Disposition and the applicable row search values:
Status Database Items
State Names
Values for
Row
Search
DISPOSITION
CONN
ANS
ABAN
IFLOW
FBUSY
FDISC
OTHER
1
2
3
4
5
6
7